Consultant II – International Relocation
Knowledge Anywhere
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $26 - $36 per hour
About the role
- Serve as the single point of coordination for all phases of international assignment activities on behalf of the client, as outlined in the contractual agreement. Provide exceptional customer service to assignees and their families.
- Demonstrate comprehensive knowledge of Cartus products and services in all interactions, delivering these services to clients according to Cartus and client standards.
- Counsel assignees on the best utilization of international assignment program benefits.
- Identify areas for improvement in services, processes, and policies, and promote opportunities to generate increased revenue.
- Manage and maintain data within Cartus systems to comply with audit requirements.
Requirements
- Bacharelado or equivalent work experience preferred.
- Minimum of 2 years of related business experience in customer service or the relocation field.
- Relocation experience with direct client contact preferred.
- Proven customer service experience.
- Bilingual in English and Portuguese; Spanish is a plus.
- Superior verbal and written communication skills.
- Excellent organizational and planning skills.
- Critical thinking and problem-solving abilities.
- Proficient in Microsoft 365.
Benefits
- At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicerelocation experiencedata managementaudit compliance
Soft Skills
verbal communicationwritten communicationorganizational skillsplanning skillscritical thinkingproblem-solving