Consultant II – Domestic Relocation
Knowledge Anywhere
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers.
- Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement.
- Demonstrates knowledge of Cartus' products and services in all interactions with client and customer.
- Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue.
- Ensure data integrity in all Cartus systems.
- Maintain compliance with Cartus' corporate policies, programs, and standards.
- Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property.
- Establish effective working relationships with Network and Non-Network brokers in implementation of primary functions.
- Coordinate ordering, review, analysis of agent prepared BMAs and property action plans.
- Serve as an objective real estate subject matter expert and resource to internal and external customers.
- Maintain working knowledge of corporate client policy in management of critical marketing information and events.
Requirements
- College degree or equivalent preferred
- Two plus years prior relocation or real estate experience with home sale closings
- Two years Customer service experience
- Influential verbal and written communication skills
- Strong organizational and analytical skills
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
relocation coordinationdata integrityreal estateproperty action plansBMA analysis
Soft Skills
customer servicecommunicationorganizational skillsanalytical skillsrelationship building
Certifications
college degree