Customer Service Supervisor, BFSI
TP
International Relocation Consultant
Knowledge Anywhere
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
JuniorMid-Level
About the role
- Serve as the prime navigator and owner of the relocation process for assignees from start to finish
- Act as the single point of contact and coordination for all phases of the international relocation process
- Coordinate and manage the delivery of all relocation services based on individual client policies
- Build long term relationships with all customers and ensure excellent customer service is provided in a timely manner
- Manage and maintain all internal and external relationships
- Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products
- Work independently and think creatively when required
- Occasional travel to Swindon Hub as required
Requirements
- Previous experience in global mobility is desired but not essential
- Minimum of 2-3 years’ experience in a role which requires strong customer service/coordination/project management skills
- Ability to manage a high volume of work and a busy mailbox within a fast paced environment
- Excellent organisation and multi-tasking skills
- Ability to work both on personal initiative and in a team environment
- High level of accuracy and process orientated
- Ability to work independently from home and use your own initiative
- Ideal candidate will have experienced travelling and living abroad, great customer service skills or have a strong project coordination background
