Customer Service Specialist, Property and Casualty
Knowledge Anywhere
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $25 - $27 per hour
About the role
- Respond to customer policy inquiries via phone, email, and other communication channels
- Collect and process payments accurately
- Perform proactive outreach to policyholders for renewals and retention
- Handle inbound and outbound calls to resolve issues and provide updates
- Quote and sell insurance policies while ensuring compliance
Requirements
- High school diploma or equivalent
- Insurance license (Property & Casualty) or willingness to obtain
- Prior experience in customer service, preferably in insurance
- Strong communication skills
- Proficiency in agency management systems (e.g., AMS360, Salesforce) and Microsoft Office Suite
Benefits
- Health insurance
- 401(k)
- Paid time off
- Remote work flexibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicepayment processinginsurance quotinginsurance sales
Soft skills
communication
Certifications
insurance licenseProperty & Casualty license