Knowesis Inc.

Content Writer

• Perform application administration functions within StarLIMS and related systems.
• Manage user accounts, permissions, and access controls.
• Provide helpdesk-style support to laboratory staff, resolving user and system issues.
• Troubleshoot and resolve technical issues using SQL, logs, and system tools.
• Write Crystal Reports, SQL queries, views, and stored procedures to extract and transform data from SQL Server.
• Validate Crystal Reports to ensure accuracy, completeness, and data integrity.
• Monitor report performance and implement corrective actions to optimize speed and reliability.
• Develop and maintain a variety of Crystal Report formats, including: Tabular, Drill-down, Matrix, Charts.
• Support both standard recurring reports and ad hoc data requests.
• Develop and prepare technical public health reports, charts, tables, and presentations.
• Produce business process documentation, data flow diagrams, and system usage guides.
• Communicate findings and technical information clearly through written and oral reports.
• Collaborate with laboratory, epidemiology, and informatics teams to support data-driven decision-making.

LIMS Administrator, Crystal Reports Writer