Instructional Designer, Product
KnowBe4
full-time
Posted on:
Location Type: Hybrid
Location: Clearwater • Florida • United States
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Tech Stack
About the role
- Write and build instructional content, specifically focusing on simulations and step-by-step guides that help users move from theory to practical application.
- Create meaningful simulation-based assessments that effectively measure whether our training is helping users master the product.
- Write clear learning objectives and create assessments that measure whether our training is actually working.
- Act as the go-to person for instructional design best practices, helping internal teams understand the most effective ways to teach our users.
- Look at customer feedback and product updates to figure out what training gaps need to be filled.
- Work closely with Content Writers, Video Designers, and Product Managers to gather information and see projects through to completion.
- Sketch out and prototype your ideas early on so stakeholders can see the vision and provide feedback before you build the final version.
- Use data and learner feedback to fix, update, and polish existing content so it stays accurate as our product evolves.
Requirements
- 2+ years of experience building self-guided online learning modules and simulations, with a portfolio that shows you know how to keep learners engaged through clear scriptwriting and storyboarding.
- A strong grasp of adult learning models (like ADDIE) and theories (like Bloom’s Taxonomy) to guide your design choices.
- You can write effective instructional text and scripts that are simple, direct, and error-free.
- You aren't intimidated by SaaS products and can quickly learn how to use an LMS or navigate MacOS.
- You understand WCAG 2.1 and Section 508 standards because you believe learning should be accessible to everyone.
- Practical experience working with Learning Management Systems to deliver and track training content.
Benefits
- We offer company-wide bonuses based on monthly sales targets
- employee referral bonuses
- adoption assistance
- tuition reimbursement
- certification reimbursement
- certification completion bonuses - all in a modern, high-tech, and fun work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designscriptwritingstoryboardingsimulation-based assessmentsadult learning modelsADDIEBloom's Taxonomycontent developmentlearner feedback analysistraining content delivery
Soft Skills
communicationcollaborationproblem-solvingadaptabilityattention to detailcreativityfeedback incorporationproject managementuser engagementcritical thinking