knokcare

Business Operations Associate

knokcare

full-time

Posted on:

Location Type: Remote

Location: Portugal

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About the role

  • Support the implementation, onboarding and go-live of new projects
  • Assist in managing operational aspects of ongoing projects
  • Help create and maintain dashboards and reporting tools to monitor daily activity and performance
  • Provide reactive support by addressing operational issues promptly and effectively
  • Collaborate with cross-functional stakeholders, supporting alignment and smooth communication
  • Contribute to structured processes that drive operational efficiency and customer success

Requirements

  • Based in the Lisbon region (mandatory)
  • Fluency in Portuguese and English (mandatory)
  • Availability for travel (mandatory)
  • Some experience or academic background in project management, operations, or a related field
  • Analytical mindset with an interest in reporting and data analysis
  • Good organisational, problem-solving and communication abilities
  • Empathy, adaptability and resilience in handling operational challenges
  • Eagerness to learn and contribute to impactful projects in the services sector
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata analysisreporting toolsdashboard creationoperational efficiency
Soft Skills
organizational abilitiesproblem-solvingcommunicationempathyadaptabilityresilience