knokcare

Business Operations

• Support the implementation, onboarding and go-live of new projects
• Assist in managing operational aspects of ongoing projects
• Help create and maintain dashboards and reporting tools to monitor daily activity and performance
• Provide reactive support by addressing operational issues promptly and effectively
• Collaborate with cross-functional stakeholders, supporting alignment and smooth communication
• Contribute to structured processes that drive operational efficiency and customer success

Business Operations Associate

Recruitment

• Source and attract qualified candidates through job boards, social media and proactive outreach
• Screen resumes, conduct initial phone screenings and first-round interviews to identify potential candidates
• Coordinate interviews and support hiring managers throughout the process
• Ensure a great candidate experience from first contact to offer
• Conduct reference and background checks on potential candidates
• Collaborate with People Lead on offers and hiring decisions
• Track and analyze recruitment metrics to assess the effectiveness of sourcing strategies and identify areas for improvement
• Stay updated on market trends and share best practices with the team
• Support employer branding efforts and engage with relevant communities

Business Operations Associate

Talent Acquisition Specialist