knokcare

IT Support

• Manage and maintain the company's IT systems, networks, and applications, ensuring they function properly and securely;
• Provide technical support and troubleshooting assistance to employees, clients, and providers;
• Collaborate with external providers to ensure compliance with regulatory standards and security measures, while also managing relationships with vendors and service providers;
• Develop and implement IT policies and procedures to enhance security and efficiency, in alignment with regulatory requirements;
• Monitor IT performance and security metrics, identifying and addressing any vulnerabilities or risks;
• Stay up-to-date with IT trends and technologies, making recommendations for upgrades or enhancements to improve the company's IT infrastructure;
• Train and educate employees on IT best practices and security awareness.

IT Specialist

People Operations

• Support recruitment operations: posting jobs, sourcing candidates, scheduling interviews, managing pipelines and ensuring timely follow-ups.
• Coordinate onboarding logistics: equipment requests, welcome messages and checklist tracking.
• Keep people and candidate records accurate, updated and confidential across platforms.
• Assist with core admin tasks, internal communications and quick reports that support decision-making.
• Be a friendly and reliable point of contact for day-to-day requests from candidates and colleagues.
• Support ongoing People processes like surveys, feedback loops or all-hands documentation.
• Contribute to a people experience marked by rigour, empathy and attention to detail.

IT Specialist

People Operations Associate