knokcare

Business Operations Specialist

knokcare

full-time

Posted on:

Location Type: Remote

Location: Portugal

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About the role

  • Lead the implementation, onboarding and go-live of new projects
  • Manage and oversee operational aspects of ongoing projects
  • Create and maintain dashboards and reporting tools to monitor daily activity and performance
  • Provide reactive support by addressing operational issues promptly and effectively
  • Collaborate with cross-functional stakeholders, ensuring alignment and smooth communication
  • Drive structured processes to support operational efficiency and customer success

Requirements

  • Based in the Óbidos region (mandatory);
  • Fluency in Portuguese and English (mandatory);
  • Availability for travel (mandatory);
  • Proven experience in project management and/or operations management;
  • Strong analytical skills with experience in reporting and dashboard analysis;
  • Excellent organisational, problem-solving and communication abilities;
  • Empathy, adaptability and resilience in handling operational challenges;
  • Interest in contributing to impactful projects in the services sector.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementoperations managementreportingdashboard analysisanalytical skills
Soft Skills
organizational abilitiesproblem-solvingcommunicationempathyadaptabilityresilience