Knock

Account Executive

• Leverage prior lender and mortgage broker relationships to build a new pipeline for Knock
• Own outbound business development within a defined territory, consistently exceeding monthly goals
• Partner with retail lending and mortgage broker teams to drive adoption of the Knock Bridge Loan™
• Execute cold outreach strategies to create new opportunities and convert them into loan applications
• Achieve and exceed monthly loan application targets (minimum 70 applications per month)
• Manage and grow a portfolio of strategic accounts, increasing engagement and repeat usage
• Host regular meetings and training sessions with loan officers, team leads, branch managers, and brokers to share updates, review performance, and optimize use of Knock’s offerings
• Serve as a trusted advisor to partners by identifying growth opportunities and optimizing performance
• Collaborate cross-functionally with internal teams to deliver a seamless experience for our partners and their customers
• Track, analyze, and report on key performance metrics including outreach activity, partnerships, leads, and loan applications
• Champion collaboration and foster a positive, team-oriented work environment

Senior Mortgage Account Executive

Operations

• Work in all aspects of the bridge loan cycle at Knock. From loan set up and disclosures, to reviewing and approving the bridge loan to preparing closing documents, you will move seamlessly through all phases of the loan process.
• Assist gathering required documentation to successfully submit the loan file for processing/underwriting and obtaining Initial Closing Disclosure signatures to meet on-time closings
• Ensure minimum submission requirements and documents are met prior to submitting loans to processing
• Understanding of TRID to compliantly issue initial disclosures and revised Loan Estimates, ICDs as well as compliance of APR requirements
• Experience with condo approval requirements including requesting documents and reviewing documents to ensure all relevant questions are completed
• Calculate Knock Bridge Loan advance amounts using internal calculations and guidelines
• Accurately condition loan files based on the loan application and file documentation
• Consistent communication internally providing loan status and approval updates
• Effective and consistent communication with external Lending Partners, Agents, and Borrowers
• Review title reports and homeowners/flood insurance to ensure Knock’s lien position and security interest
• Prepare initial closing disclosures and balance with settlement and send electronically to the borrower(s)
• Settle all closing issues timely, accurately, and always putting the customer experience first
• Prepare and execute the transfer of lender funds for disbursement
• Ensure loan closing is progressing while working lock step with a cross-functional team of Loan Assistants, Bridge Loan Specialists and Loan Officers
• Prepare all loan documents for signature, verifying accuracy of the loan file (interest rate, property, sales price, loan amount, vesting, etc.), and ensuring the file has all completed documents prior to closing
• Reconcile/enter/update loan level information to prepare closing documents, and confirm necessary loan file documents are present (title commitment, HOI, etc.)
• Verify the closing disclosure meets all required federal and/or program guidelines
• Ensure closings adhere to lock confirmation, loan approval, and program guidelines
• Provide timely communications regarding closing status as appropriate
• Enter information into Encompass, following up and communicating with customers, and obtain missing or updated documentation in order to process the mortgage loan file in a timely manner
• Coordinate with settlement partners to ensure that data is uploaded from our LOS to their system accurately and timely to ensure closing dates are met
• Audit signed closing documents to ensure complete and accurate package is received after closing and before funding
• Excellent customer service is second nature, with a natural inclination to assist others
• Efficiently and effectively manage and process a pipeline of loans daily while maintaining company turn times
• Continually learn, grow, and expand your knowledge, while also supporting others' learning experiences; act as a mentor and be a resource for others inside and outside of your team
• Take on ad-hoc projects as they arise & always be willing to support your team where they need you

Lending Operations Specialist

Backend Engineer

• Design, develop, and maintain backend services, APIs, and data pipelines
• Architect and build scalable backend services using Node.js and TypeScript
• Own end-to-end delivery of complex integration projects
• Contribute to AI-powered features and initiatives
• Collaborate with engineers, product managers, designers, and business partners
• Champion best practices in architecture, security, testing, monitoring, and deployment
• Provide mentorship, share knowledge, and take initiative on technical challenges
• Join a rotating on-call schedule

Senior Software Engineer – Backend

Full-stack Engineer

• Design, develop, and maintain backend services, APIs, and data pipelines
• Architect and build scalable backend services using Node.js and TypeScript
• Own end-to-end delivery of complex integration projects
• Contribute to AI-powered features and initiatives
• Collaborate with engineers, product managers, designers, and business partners
• Champion best practices in architecture, security, testing, monitoring, and deployment
• Provide mentorship and support your team across backend architecture
• Join a rotating on-call schedule

Senior Full Stack Software Engineer

Business Analyst

• Own and Advance Business-Critical Reporting:
• Design, build, and maintain dashboards within Knock’s reporting platforms (e.g., Tableau) used for management and executive reporting
• Establish repeatable, standardized reporting processes that ensure accuracy, consistency, and reliability across the organization
• Apply independent judgment to determine appropriate metrics, data sources, and presentation methods to support informed decision-making
• Partner with business leaders to translate complex data into actionable insights
• Ensure Data Accuracy, Integrity, and Governance:
• Own data quality standards across systems to ensure reporting accuracy and trust
• Normalize, clean, and structure data tables to support long-term scalability and maintainability
• Define, document, and enforce data definitions, naming conventions, and field mappings across multiple platforms
• Handle sensitive and confidential information, including PII, in compliance with internal security standards and data privacy best practices
• Create, Improve, and Maintain Processes & Pipelines:
• Design and document processes and procedures for data workflows, reporting, and automation
• Make thoughtful changes to existing business-critical processes with minimal disruption to operations
• Maintain and optimize data pipelines to ensure speed, reliability, and accuracy without causing business interruptions
• Independently identify gaps, risks, and inefficiencies in current systems and recommend solutions
• Drive Automation and Cross-Functional Enablement:
• Learn and understand existing workflows and automations across teams
• Evaluate and improve existing automations across sales, marketing, and operations
• Partner with cross-functional stakeholders to understand workflows and design scalable, data-driven solutions
• Take ownership of ongoing maintenance, monitoring, and improvement of automation logic and outputs
• Identify and drive opportunities to improve and simplify current automations

Marketing

• Collaborate cross-functionally with Marketing and Product partners to update website content, landing pages, SEO copy, and product messaging
• Ensure content remains accurate, consistent, and aligned with brand and business goals
• Draft, edit, and maintain messaging across a variety of assets, including flyers, decks, emails, one-pagers, and social content
• Support sales enablement efforts by creating clear, compelling, and on-brand materials
• Potentially serve as a point of contact for paid media and social agencies
• Help brief campaigns, review copy and creative, and manage timelines and deliverables
• Maintain marketing calendars, timelines, and cross-functional alignment to ensure projects are delivered on time
• Manage multiple initiatives simultaneously
• Analyze marketing data, interpret trends, and produce clear, actionable reports to inform decision-making
• Create and update flyers and other marketing collateral as needed
• Experience managing or creating video content is helpful

Senior Mortgage Account Executive

Lending Operations Specialist

Senior Software Engineer – Backend

Senior Full Stack Software Engineer

Business Analyst

Marketing Manager