KNKX Public Radio

General

• Perform data entry tasks within donor management CRM (Raiser’s Edge NXT), including recording gifts, preparing and sending gift acknowledgment receipts and updating donor records to accurately reflect giving, to support fundraising efforts.
• Monitor online gifts and Sustainer account updates daily, addressing urgent comments or potential errors.
• Act as the primary point of contact for donor and member inquiries in coordination with the call center.
• Perform proactive outreach for Sustainer retention and recapture.
• Execute maintenance of database records including name and address updates, account suppressions, notes, payment schedules, and other account updates.
• Oversee data pulls for premiums.
• Provide support for issues related to member fulfillment.
• Assist Data Processing Team with other gift entries, mail prep and donor stewardship projects as needed.
• Provide support with pledge drive data input and member relations.
• Perform other duties as assigned.

Member Services, Database Coordinator

• Preparing and delivering timely and accurate local newscasts that reflect a range of subject matter and geographic diversity, making sure the newscasts flow well in and out of NPR programming.
• Announcing information during breaks in programming, i.e. weather reports and timely emergency alerts, station IDs, program and station event promos.
• Reading underwriting copy during a live newscast or recording underwriting copy for future use.
• Operating the broadcast console, EAS (Emergency Broadcast) equipment and related radio production work (telephone and studio recording/editing equipment)
• Occasionally participate in on-air fundraising
• Perform related duties as assigned

Member Services, Database Coordinator

On-Call News Host