Validation Sales Solutions Engineer
Kneat Solutions
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- The role owns the delivery of the technical sale of the Kneat Gx solution.
- Being an SME in both the Kneat Gx Software and the Validation Industry to effectively present the value of the solution.
- Working closely with the sales and marketing teams on leads and opportunities with customers.
- Providing technical support to the sales team or directly to the customer, to ensure the customer fully understands the value and benefit of the Kneat Gx solution.
- Owning the delivery of the technical input to the sales process, ensuring value is demonstrated effectively and efficiently.
- Liaising effectively with the sales team, to ensure that the correct technical information is being shared with the customer.
- Overview and maintenance of demos, trial and workshop databases, product information, etc.
- Being a Subject Matter Expert for Kneat products and technology, and its applied use in industry.
- Being a Subject Matter Expert in Validation Processes within the Pharmaceutical and Medical Device Industries.
- Working closely with the Contract Manager to ensure Proposals, RFP’s and Questionnaires have correct technical and scope information.
- Liaising with the Kneat Professional Services Team, Account Managers (where applicable) and the Process Engineering Team, requesting support and resources where needed and collaborating on developments with existing customers.
- Ensuring the success of customer workshops and pilots through effective process mapping and training.
- Ensuring the solution sold to the customer is technically sound and assisting with the handover process to the project team.
Requirements
- Graduation from a post-secondary institution with a bachelor’s degree, ideally in Engineering or Quality.
- Ideally working as a Validation Engineer, Mechanical Engineer or Quality Engineer in a Life-Science company or previously from this background currently in a similar role in a software company.
- Experience or Education in Sales would be a benefit, but not necessary.
- Good communicator with customer facing experience a distinct advantage.
Benefits
- A fantastic culture, team, energy, and a high-growth successful company
- Competitive salary and benefits
- Flexible work arrangements
- Health benefits
- Training & professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Kneat Gx SoftwareValidation ProcessesTechnical SalesProcess MappingTechnical SupportProposal DevelopmentRFP ManagementWorkshop FacilitationDatabase MaintenanceCustomer Training
Soft Skills
CommunicationCustomer FacingCollaborationInterpersonal SkillsProblem SolvingPresentation SkillsOrganizational SkillsTeamworkLeadershipAdaptability
Certifications
Bachelor's Degree in EngineeringBachelor's Degree in Quality