Knauf Digital

Business Operations

• Design and co-own the Opportunity-to-Order process with a strong emphasis on Salesforce Sales Cloud and CPQ across opportunity, quotation and order capture, ensuring a seamless handover into SAP SD.
• Act as a trusted advisor of Sales Excellence towards our markets and within the enterprise-wide EVOLUTION program (our S4/HANA transformation) to help redefine the process and technology landscape of the future.
• Translate business needs into clear, prioritized requirements and a pragmatic roadmap; run requirements engineering, backlog and release planning with cross functional Business and IT teams.
• Operationalize end-to-end processes within our process landscape, harmonizing ways of working across a heterogeneous regional setup and driving standardization and adoption.
• Steer and drive major releases and continuous improvement in our Salesforce platform OneCRM.

Business Process Manager – Sales