Business Process Manager – Sales
Knauf Digital
full-time
Posted on:
Location Type: Hybrid
Location: Munich • Germany
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Tech Stack
About the role
- Design and co-own the Opportunity-to-Order process with a strong emphasis on Salesforce Sales Cloud and CPQ across opportunity, quotation and order capture, ensuring a seamless handover into SAP SD.
- Act as a trusted advisor of Sales Excellence towards our markets and within the enterprise-wide EVOLUTION program (our S4/HANA transformation) to help redefine the process and technology landscape of the future.
- Translate business needs into clear, prioritized requirements and a pragmatic roadmap; run requirements engineering, backlog and release planning with cross functional Business and IT teams.
- Operationalize end-to-end processes within our process landscape, harmonizing ways of working across a heterogeneous regional setup and driving standardization and adoption.
- Steer and drive major releases and continuous improvement in our Salesforce platform OneCRM.
Requirements
- Senior in sales process design or consulting, ideally with working experience as an IT Consultant, time spent in a commercial sales role would be a plus.
- Deep, hands-on expertise in Salesforce Sales Cloud, while solid understanding of S4/HANA and Salesforce CPQ is a plus.
- End-to-end thinker who sees how processes, data and systems connect across an enterprise landscape and can turn this into operational reality.
- Comfortable with ambiguity and change, but also being proactive, flexible and ready to build, learn and improve with stakeholders across diverse regions.
- A strong collaborator who functionally influences product and project teams and drives adoption with our Knauf business.
Benefits
- Security: Permanent employment contract in a stable, successful family-owned company.
- Flexibility: 30 days of vacation, special leave for certain occasions, a broad time window for flexible working and weekly home office days.
- Fitness and health: Offers of active health promotion, company doctor, occupational health and safety, etc.
- Welcome approach: Individual onboarding days, company and team events.
- Career and professional development: Individual support and promotion for part-time studies, further education and training.
- Benefits and vouchers: Discounts on well-known brands and reduced-price employee purchases.
- E-Bike leasing: Using tax advantages while promoting your own health.
- Relocation support: Assistance with international relocation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce Sales CloudSalesforce CPQSAP SDrequirements engineeringbacklog planningrelease planningprocess designcontinuous improvementoperationalizationstandardization
Soft Skills
collaborationinfluencingproactivityflexibilityadaptabilityproblem-solvingcommunicationstakeholder engagementcross-functional teamworkstrategic thinking