Business Process Manager – Sales

Knauf Digital

Business Process Manager in Sales focusing on Salesforce Sales Cloud and CPQ solutions. Collaborating on the Opportunity-to-Order process and driving improvements in enterprise-wide transformation.

Posted 4/15/2026full-timeMunich • 🇩🇪 GermanyMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Design and co-own the Opportunity-to-Order process with a strong emphasis on Salesforce Sales Cloud and CPQ across opportunity, quotation and order capture, ensuring a seamless handover into SAP SD.
Act as a trusted advisor of Sales Excellence towards our markets and within the enterprise-wide EVOLUTION program (our S4/HANA transformation) to help redefine the process and technology landscape of the future.
Translate business needs into clear, prioritized requirements and a pragmatic roadmap; run requirements engineering, backlog and release planning with cross functional Business and IT teams.
Operationalize end-to-end processes within our process landscape, harmonizing ways of working across a heterogeneous regional setup and driving standardization and adoption.
Steer and drive major releases and continuous improvement in our Salesforce platform OneCRM.

Requirements

What you’ll need

Senior in sales process design or consulting, ideally with working experience as an IT Consultant, time spent in a commercial sales role would be a plus.
Deep, hands-on expertise in Salesforce Sales Cloud, while solid understanding of S4/HANA and Salesforce CPQ is a plus.
End-to-end thinker who sees how processes, data and systems connect across an enterprise landscape and can turn this into operational reality.
Comfortable with ambiguity and change, but also being proactive, flexible and ready to build, learn and improve with stakeholders across diverse regions.
A strong collaborator who functionally influences product and project teams and drives adoption with our Knauf business.

Benefits

Comp & perks

Security: Permanent employment contract in a stable, successful family-owned company.
Flexibility: 30 days of vacation, special leave for certain occasions, a broad time window for flexible working and weekly home office days.
Fitness and health: Offers of active health promotion, company doctor, occupational health and safety, etc.
Welcome approach: Individual onboarding days, company and team events.
Career and professional development: Individual support and promotion for part-time studies, further education and training.
Benefits and vouchers: Discounts on well-known brands and reduced-price employee purchases.
E-Bike leasing: Using tax advantages while promoting your own health.
Relocation support: Assistance with international relocation

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Hard Skills & Tools

Salesforce Sales CloudSalesforce CPQSAP SDrequirements engineeringbacklog planningrelease planningprocess designcontinuous improvementoperationalizationstandardization

Soft Skills

collaborationinfluencingproactivityflexibilityadaptabilityproblem-solvingcommunicationstakeholder engagementcross-functional teamworkstrategic thinking