People and Business Operations Manager
Knapsack
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $90,000 - $120,000 per year
About the role
- Own recruiting operations end to end in partnership with hiring managers
- Create job descriptions and gather market salary data
- Conduct hiring intakes and define interview processes
- Post roles and manage applicant pipelines
- Screen candidates and coordinate interviews
- Facilitate hiring decision meetings
- Draft and manage offer letters
- Own onboarding from offer acceptance through first 30–90 days
- Set up new hires in Rippling
- Lead first-day onboarding sessions
- Ensure benefits enrollment and access are complete
- Conduct regular new-hire check-ins
- Serve as front door for employee questions
- Maintain salary bands and performance review cycles
- Manage benefits programs and renewals
- Maintain employee records
- Monitor morale, engagement, and retention risk
- Manage NDAs, contractor agreements, offer letters, and option grants
- Serve as operational contact for employment-related legal matters
- Coordinate with external legal counsel
- Maintain operational trackers and documentation
- Plan and coordinate team offsites
- Manage administrative workflows and state renewals
- Manage CEO calendar and travel
- Support COO scheduling and follow-ups
- Coordinate leadership meetings
- Support Board and investor materials
Requirements
- 4–7 years in People Operations, Business Operations, or Executive Operations
- Experience supporting senior leaders
- Strong organizational and prioritization skills
- High judgment and discretion
- Experience with HRIS systems such as Rippling
- Ability to operate independently with little management
- Cover letter highly encouraged - it WILL be read
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
People OperationsBusiness OperationsExecutive OperationsHRIS systems
Soft Skills
organizational skillsprioritization skillsjudgmentdiscretionindependence