Klick

Systems Engineer

• Architect and Build AI Enriched Systems
• Lead the design and development of features across Genome’s full stack
• Architect modular, scalable, and maintainable systems that handle high user volume and frequent interactions
• Evaluate new technologies quickly to identify high leverage opportunities
• Ensure solutions support performance, reliability, and operational awareness
• Develop With Speed, Intention, and Quality
• Use LLM powered coding assistants (such as Cursor, Claude Code, Codex, and Antigravity) as orchestration tools to accelerate development
• Maintain high code quality while using AI to reduce development time
• Build prototypes rapidly and convert them into stable, production ready features
• Integrate AI services from platforms like OpenAI, Anthropic, and Google
• Monitor and adjust for model drift, unexpected behavior, or performance issues
• Work directly with product and business stakeholders to convert (sometimes) ambiguous requirements into clear execution plans
• Identify requirement gaps early and help shape the right solutions
• Balance feasibility, speed, and business impact when determining approach
• Build for the Business
• Understand Genome’s role as a business driving platform
• Design features and systems that reflect business goals, operational realities, and user needs
• Ensure solutions directly support decision making, efficiency, and organizational awareness
• Partner with other developers, designers, Genome leadership, and AI strategists to deliver integrated solutions
• Help build team alignment around system design and implementation priorities

Senior Applied AI Systems Developer - Architect

Digital Marketing

• Coordinate and execute marketing campaigns across email, paid media, and social media
• Monitor and analyze campaign performance, providing regular reporting and recommendations for optimization
• Coordinate and execute social media posting and content scheduling
• Support the development of ad copy and promotional messaging in collaboration with the creative and content teams
• Contribute to campaign planning discussions by sharing data-driven insights and executional recommendations
• Coordinate CMS publishing for marketing pages
• Ensure published content is adhering to brand guidelines and is consistent across all platforms
• Collaborate with cross-functional teams to ensure alignment and consistency in campaign execution
• Stay current on marketing trends, tools, and best practices

Digital Marketing Specialist

Account Executive

• Spearhead a team of client service experts
• Manage a diverse portfolio of accounts and brands
• Cultivate and nurture senior-level client relationships
• Identify untapped client opportunities and offer strategic counsel
• Foster organic growth of client accounts
• Ensure excellence in client service and strategic partnerships
• Run your own business and be responsible for your team
• Comfortable taking educated risks and making decisions

VP Group Account Director

QA Engineer

• Engineer Intelligent Testing: Design and implement LLM-powered workflows that automate functional and regression testing for modern web applications.
• Apply AI Thoughtfully: Use generative models like GPT and Claude to create, execute, and analyze test cases that expand coverage, increase accuracy, and accelerate delivery.
• Integrate for Adaptability: Connect AI APIs and frameworks (OpenAI, Anthropic, LangChain, LlamaIndex) to build context-aware, self-evolving test automation systems.
• Automate for Scale: Develop and maintain UI, API, and end-to-end test suites using frameworks such as Playwright, Cypress, or Selenium within CI/CD environments like GitHub Actions, Jenkins, or CircleCI.
• Collaborate Across Disciplines: Partner with developers and DevOps engineers to ensure automated tests are reliable, fast, and seamlessly integrated into product pipelines.
• Drive Continuous Improvement: Champion AI-assisted testing strategies, prototype emerging LLM workflows, and contribute to quality strategy discussions that shape Klick’s growing AI initiatives.

Vice President

• Utilize your detailed experience in medical communications to design, execute, and optimize world-class engagement strategies
• Support a diverse variety of clients and challenges, with a specific focus on designing medical engagement solutions of the future for our medical affairs and commercial medical communications clients
• Be a go-to expert for designing and leading strategic projects including workshops and medical communications planning
• Collaborate and interface with a variety of internal multi-disciplinary experts and teams across different Klick crafts
• Deliver groundbreaking, innovative and high-impact solutions for our clients

VP, Scientific Strategy

• Utilize your detailed experience in medical communications to design, execute, and optimize world-class engagement strategies.
• Support a diverse variety of clients and challenges, focusing on designing medical engagement solutions of the future.
• Act as a go-to expert for designing and leading strategic projects including workshops and medical communications planning.
• Collaborate with internal multi-disciplinary experts and teams across different Klick crafts to deliver innovative and high-impact solutions.

Bilingual

• Editing, fact-checking, and proofreading clinical and patient-focused content for promotional pharmaceutical advertising in both English and French.
• Ensuring content aligns with PAAB and ASC regulatory guidelines and submitting materials for approval.
• Participating in inter-departmental meetings, regulatory review sessions, and client calls.
• Preparing regulatory submission materials and managing content changes.
• Maintaining and updating style guides, core claims documents, and medical references.
• Acting as a regulatory compliance consultant, providing insights to ensure adherence to relevant regulations.

Bilingual Medical Editor

Director

• Oversee day-to-day delivery of omnichannel technology projects — ensuring alignment across teams, timelines, and budgets. Act as the central coordination point between Technology Enablement, PMO, and other technical crafts to ensure seamless handoffs, predictable execution, and measurable delivery outcomes.
• Drive quality and consistency across all technology delivery phases, from planning through launch, delivery checkpoints and post-project monitoring.
• Define and communicate the technical task plan (WBS) for each project, collaborating with PMO to ensure dependencies, milestones, and resourcing are accurately represented in the project schedule.
• Review technical and project documentation (BRDs, wireframes, technical specifications) to ensure clarity, feasibility, and completeness.
• Partner with PMO and technical crafts to maintain RAID logs, track risks, and drive proactive resolution of delivery challenges, issues, or incidents in collaboration with the client and internal stakeholders.
• Champion delivery excellence, process improvement, and consistent use of Klick’s tools and frameworks.

Associate Director, Technology Enablement

Art Director

• You are hands-on in creating original designs while also skilled at leading a team of Designers
• Confidently scope effort and approve timelines while demonstrating the Klick values and processes
• Motivate the team to deliver smart, original and engaging designs
• Involved in conducting internal design reviews and overseeing the design and production for logos and design systems
• Evaluate and synthesize data from various clinical studies and presentations to visualize data clearly and effectively
• Work with developers to ensure proper implementation within a web environment

Associate Design Director – 12 month contract

• The Senior Art Director is responsible for generating ideas, creating concepts for design and layout materials from the draft stage through to finished product with their copy partner; working closely with Creative and Client Service teams to ensure adherence to client’s marketing strategies and objectives within specified deadlines.
• They will also supervise the work of junior creatives on their projects.
• In this role, the Senior Art Director must have a solid understanding of Klick Health departmental procedures such as routing, print production, protocols, usage rights of stock, images for layout, as well as other internal procedures and solutions practiced by our creative craft.

Senior Art Director

• Develop smart ideas that are on strategy
• Work collaboratively with creative copy partner
• Maintain proper layout and conceptual execution throughout all phases of campaigns
• Develop concepts and supporting materials specifically for market access advertising
• Be a brand steward: adapt concept, design, typography and overall visual identity for all mediums
• Stay creatively fresh: actively seek and share inspiration (creative, technology, general digital trends) with their teams, art department, and agency
• Perform basic layouts in sketch and/or digital formats for assigned project that are complementary to tone and style of copy
• Present/communicate in an organized, professional, and effective manner
• Manage workload and timelines
• Help perform research (general literature searches as well as specific topic research) via internet and other resources
• Assist copy partner in analyzing and interpreting data from clinical studies, presentations, and published papers; and look for graphic opportunities to present data (data visualization)
• Develop general medical knowledge in therapeutic areas of primary accounts
• Develop understanding of audience needs (e.g., payers, physicians, patients, sales reps, office staff, caregivers, etc.) and target designs and creative styles to appropriately meet them
• Communicate with team members at all times regarding deadlines, revisions, quality control and new work

Art Director, Market Access – Freelance

Product Manager

• Contribute to the Vision: Support the definition of product goals and roadmaps aligned with business needs, client requirements, and market opportunities.
• Manage the Backlog: Write clear user stories, assist in prioritization, and ensure development efforts stay focused on delivering value.
• Bridge Business & Tech: Act as a translator between business needs and technical implementation, helping teams stay connected to real-world user challenges.
• Validate & Learn: Participate in discovery, testing, and iteration to ensure features deliver measurable outcomes.
• Collaborate Cross-Functionally: Partner with operations, data, engineering, and design teams to bring product ideas to life.
• Work with Agility: Contribute to agile processes, support sprint planning and retrospectives, and help keep teams aligned on priorities.

Scrum Master

• Establish Agile Practices: Stand up team ceremonies and working agreements that fit a fast-moving, startup-style product environment.
• Facilitate Delivery: Lead sprint planning, reviews, retrospectives, and daily stand-ups—keeping the team aligned, focused, and adaptable.
• Support the Team: Remove blockers, shield the team from distractions, and help maintain sustainable pace and focus
• Guide Growth: Coach the team on agile principles at a practical, team-focused level, ensuring practices evolve as the team mature.
• Enable Collaboration: Partner with product managers, engineers, business analysts, and designers to refine priorities and keep delivery tied to outcomes.
• Drive Continuous Improvement: Foster a culture of reflection, experimentation, and learning to improve team performance and product delivery.

• Work on multi-million dollar brands
• Build brands that solve a human need
• Collaborate within a diverse team
• Contribute to creative messaging for clients in life sciences

VP, Creative Director – Art, Oncology

• Understands the creative brief and the role it plays in creative development and client management
• Develops understanding of audience needs (e.g., physicians, patients, sales reps) and targets designs and creative styles to appropriately meet them
• Develops medical knowledge in therapeutic areas of primary accounts
• Contributes innovative ideas appropriate to the client’s marketing strategy that challenge the status quo
• Able to defend strengths of existing concepts while remaining open to input and further explorations
• Proactively anticipates and solves creative problems
• Maintains quality control by adhering to agency process, brand guidelines, proper layout, and conceptual execution, throughout all phases of campaign execution
• Oversees creation of concept roughs and layouts for client and able to present them to senior creative team members
• Works on multiple projects simultaneously and delivers on client expectations and meets objectives consistently
• Accurate and timely billable hour input via scheduler/daily pulse
• Understands how budgets and schedules are developed
• Communicates with team members at all times regarding deadlines, revisions, quality control and new work
• Course corrects in a way that is most beneficial to the client
• Creates moments of 'wow' that clients remember and share with others
• Keeps up to date on industry trends and shares knowledge with internal teams
• Explores and incorporates continuous learning on the Cs and Ps of the business; company, customer, competition, product, price, promotion, place, and performance) and how these impact Klick's client work

• A Senior Account Director works with their Group Account Director to act as a liaison between clients and internal teams.
• This includes working closely with clients to establish specific marketing needs and identifying business opportunities to meet these needs.
• Once specific needs are identified, this role is responsible for helping to recognize and implement solutions that will contribute to achieving client goals.
• As a senior member of the team, your duties also include taking financial responsibility for your assigned projects and brand(s).
• All credentials aside, we’re not just looking for someone who is great on paper (although that definitely helps), we need someone truly unique.

Senior Account Director

• Manage project execution to ensure processes are being followed and that projects comply with regulatory requirements
• Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
• Review and manage project budgets under your direction to success
• Lead cross-functional teams in delivering digital marketing programs
• Be an active contributor to a positive, innovative, collaborative, and cooperative work environment
• Understand client’s business, industry, competitors, key drivers, environment, etc.
• Relentlessly work to identify opportunities to bring value to our client’s businesses
• Articulate client’s brand objectives and ensure they are incorporated into recommendations
• Contribute to the development of the account plan for each client

Group Account Director

• Understand clients' unique marketing needs and uncover business opportunities to meet those needs.
• Implement innovative solutions that drive clients towards success.
• Manage project execution to ensure processes are followed and projects comply with regulatory requirements.
• Manage tight deadlines and exceed client expectations with attention to detail and flawless execution.
• Oversee and manage project budgets under your direction to success.
• Identifying opportunities for organic growth.
• Lead cross-functional teams in delivering programs.
• Maintain an action and solution-oriented approach at all times.
• Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience.
• Understand clients’ businesses, industry, competitors, key drivers, environment, etc.

• Own and contribute to the sales opportunity lifecycle, including pipeline management, forecasting, and sales operations processes.
• Lead discovery workshops, roadmap sessions, and technology visioning with senior pharma stakeholders.
• Act as a trusted SME: deliver pitches, lead executive presentations, attend client meetings, events, and dinners.
• Develop solution spec sheets, proposals, pricing estimates, and SOWs, collaborating with sales and delivery leaders.
• Partner with internal sales and account teams to position technology as a differentiator in new business pursuits.
• Design end-to-end omnichannel architectures spanning CRM & marketing automation, content ecosystem, data infrastructure, media/adtech, and integrations.
• Create and present architecture diagrams, interaction models, data flows, and technical design documents.
• Conduct system assessments, gap analyses, and future-state roadmaps for pharma omnichannel ecosystems.
• Support architecture steering committees; define and evolve governance frameworks, standards, and reference architectures.
• Guide clients on integration strategies, scalability, and compliance while providing hands-on leadership and coaching internal teams.

Vice President, Enterprise Platforms

• Build and sustain strong client relationships at senior levels to grow partnerships and identify new business opportunities
• Partner with client and cross-functional teams (creative, medical, strategy, client services) to shape patient access strategy and deliver integrated solutions
• Provide strategic guidance on patient support solutions aligned with treatment considerations, HUB services, reimbursement models, and specialty pharmacy/distribution pathways
• Anticipate trends in patient services and access policy, translating risks and opportunities into actionable client recommendations
• Lead the design and oversight of enterprise-level access plans aligned with long-term brand and portfolio strategies
• Collaborate with HEOR, global patient access, R&D, and marketing to shape forecasts, evidence generation, and value messaging
• Guide and develop content and materials communicating patient access solutions to diverse audiences
• Oversee budgets, resource allocation, and account profitability within patient access strategy projects
• Mentor and inspire agency teams, fostering a culture of continual learning and innovation
• Represent the agency in new business pitches and industry forums to drive thought leadership and visibility

Senior Director, Patient Access Strategy

• Lead the development and execution of innovative patient access solutions ensuring patients can initiate and maintain appropriate treatment across therapeutic classes.
• Serve as a strategic partner to clients, aligning patient access strategy with brand objectives, payer dynamics, and evolving healthcare delivery models including integrated distribution and dispensing.
• Build and sustain strong client relationships at senior levels to grow partnerships and identify new business opportunities.
• Partner with client and cross-functional teams—including creative, medical, strategy, and client services—to shape patient access strategy and deliver integrated solutions.
• Provide strategic guidance on patient support solutions aligned with treatment considerations, HUB services, reimbursement models, and specialty pharmacy/distribution pathways.
• Anticipate trends in patient services and access policy, translating risks and opportunities into actionable client recommendations.
• Lead the design and oversight of enterprise-level access plans, ensuring alignment with long-term brand and portfolio strategies.
• Collaborate with HEOR, global patient access, R&D, and marketing to shape forecasts, evidence generation, and value messaging.
• Guide and develop content and materials that communicate patient access solutions to diverse audiences.
• Oversee budgets, resource allocation, and account profitability within patient access strategy projects.
• Mentor and inspire agency teams; represent the agency in new business pitches and industry forums.

• Collaborate with VP Group Account Director and assume a leadership role within Client Service
• Manage overall portfolio/group of accounts, driving overall client success
• Develop and manage a team of client service professionals
• Take financial responsibility for assigned client(s) and brand(s); forecasting and budget/staff planning
• Manage project execution to ensure processes are followed and projects comply with regulatory requirements
• Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
• Review and manage project budgets under your direction to success
• Lead cross-functional teams in delivering programs
• Identify opportunities to bring value to client businesses and articulate brand objectives into recommendations
• Contribute to the development of the account plan for each client
• Setup, lead, and run client meetings; provide follow-up and recap notes
• Work with Project Management to review and create scopes of work
• Travel to clients as needed (mainly US and Canada)

• Lead integrated strategy on client engagements, delivering high-quality strategic output
• Identify, recommend, and implement novel ideas within client engagements
• Lead internal multi-craft team sessions and act as a bridge to other crafts
• Manage workflow, anticipate resource spikes, and monitor scoping, staffing, and billability
• Manage and coach staff, drive 1:1s, goal setting, reviews, and continual performance dialogues
• Build and manage internal and external relationships; grow demand for Strategy internally and externally
• Contribute to the culture, mindset, and capabilities of the Strategy craft and drive its ongoing evolution
• Engage with clients through storytelling, diplomacy, and clear presentation of POV and recommendations

VP, Strategy – Oncology

Operations

• Permanent, Full-time Media Operations Coordinator role at Klick Health
• Manage trafficking process for key clients and ensure seamless ad delivery
• Organize and maintain creative assets within the ad server
• Implement third-party tags and collaborate with partners
• Conduct internal Quality Assurance and Editorial reviews before campaigns go live
• Work closely with analytics team to guarantee proper tracking and tagging
• Communicate with media vending partners to facilitate campaign launches
• Participate in inter-department meetings including kick-offs and status updates

Media Operations Coordinator

Medical writer

• 3 Month Contract
• We’re looking for a confident and experienced medical writer to join our rapidly growing medical communications team. The successful candidate will have the opportunity to work on a range of projects across the full spectrum of medical communications activities, including traditional and digital deliverables.
• To be successful in your application, you have solid experience as a medical writer on a broad range of medical communications projects. You are capable of writing and developing high-quality scientific and medical content that meets and exceeds client expectations. You are adept at interfacing with clients, closely collaborating with Klicksters in other teams (strategy, science and regulatory, design, etc.), and supporting your fellow Klicksters on wider business needs.

Medical Writer, Medical Communications

Communications

• Join Klick Health’s Scientific Innovation and Medical Communications as Senior Engagement Director
• Lead client engagement strategy, execution excellence, and innovative medical communications solutions
• Lead cross-functional teams to ensure projects are delivered on time, on budget, on strategy, and compliant with healthcare regulations
• Build trusted client relationships, mentor teams, and contribute to business growth, innovation, collaboration, and accountability

Senior Engagement Director, Medical Communications

• Klick Health: an ecosystem of experts in life sciences since 1997, rapidly growing and investing in talent
• Medical team uncovers scientific truth across science, regulatory, medical strategy, communications, and value/access
• Associate Director, Scientific Strategy: hybrid role blending high-caliber medical writing with emerging leadership in scientific strategy
• Work independently on complex content development projects and progressively contribute to strategic planning and execution across therapeutic areas
• Report to a senior strategy leader and collaborate cross-functionally to deliver integrated, forward-thinking solutions to clients
• Support Medical Affairs and Commercial clients with scientific communications strategy, modular content, presentations, and digital content
• Participate in innovative projects and contribute to internal thought leadership and new business proposals

Associate Director, Scientific Strategy

• Bridge the gap between clients and internal teams to align marketing needs with solutions.
• Forge strong client relationships and understand their unique marketing needs.
• Uncover exciting business prospects that align these needs.
• Collaborate to craft and implement innovative solutions that drive clients’ goals.
• Contribute to Klick’s collaborative, diverse culture and supportive environment.

Account Director

• Strategic Leadership & Transformation
• Define and own the roadmap for digital transformation initiatives, aligning with client business goals, brand objectives, and regulatory requirements
• Lead change management efforts, securing buy-in from executive sponsors, medical affairs, commercial, and IT stakeholders
• Establish success metrics (e.g., engagement rates, conversion lift, ROI) and ensure ongoing performance tracking and optimization
• Omnichannel Campaign Design & Delivery
• Architect integrated campaigns targeting HCPs, patients, payers, and advocacy groups, leveraging channels such as:
• Personalized email and marketing automation (e.g., Marketo, Eloqua, Salesforce)
• Social and display advertising (LinkedIn, Facebook, programmatic DSPs)
• Customized web portals, mobile apps, and patient support platforms
• Virtual events, webinars, and digital kiosks
• Oversee end-to-end campaign execution: creative briefs, channel selection, content development, media planning, QA, and post-launch analysis
• Data & Analytics Strategy
• Develop a healthcare data framework—incorporating CRM (Salesforce Health Cloud/Veeva), DMPs, analytics platforms (PowerBI, Google Analytics, Databricks)—to enable robust audience segmentation, attribution modeling, and real-time optimization
• Drive adoption of AI-powered insights (predictive modeling, A/B testing, personalization engines) to refine targeting and maximize budget efficiency
• Ensure data governance, security, and HIPAA/PHI compliance across all initiatives
• Client & Partnership Management
• Cultivate and expand strategic relationships with pharmaceutical, biotech, and med-device clients, serving as a trusted advisor and digital transformation partner
• Manage external vendors and technology partners (e.g., CMS providers, ad tech vendors, AI platform integrators), negotiating SLAs, budgets, and deliverables
• Present strategic roadmaps, quarterly business reviews, and performance reports to C-suite and cross-functional leadership
• Team Leadership & Talent Development
• Build, mentor, and scale a multidisciplinary team of digital strategists, campaign managers, data analysts, UX designers, and technologists
• Foster a culture of continuous learning, experimentation (e.g., innovation labs, hackathons), and best-practice sharing
• Define clear career paths, conduct performance reviews, and identify growth opportunities
• Thought Leadership & Industry Engagement
• Stay at the forefront of digital and life-science trends—AI in healthcare, omnichannel orchestration, patient-centric engagement—and translate them into actionable strategies
• Represent Klick at industry conferences, advisory boards, and peer forums; publish white papers or case studies demonstrating our transformational impact
• Monitor evolving regulatory guidelines (FDA, HIPAA, GDPR) and ensure all digital activities adhere to compliance standards

Senior Applied AI Systems Developer - Architect

Digital Marketing Specialist

VP Group Account Director

QA Engineer

VP, Scientific Strategy

VP, Scientific Strategy

Bilingual Medical Editor

Associate Director, Technology Enablement

Associate Design Director – 12 month contract

Senior Art Director

Art Director, Market Access – Freelance

Product Manager

Scrum Master

VP, Creative Director – Art, Oncology

Art Director

Senior Account Director

Group Account Director

Senior Account Director

Vice President, Enterprise Platforms

Senior Director, Patient Access Strategy

Senior Director, Patient Access Strategy

Group Account Director

VP, Strategy – Oncology

Media Operations Coordinator

Medical Writer, Medical Communications

Senior Engagement Director, Medical Communications

Associate Director, Scientific Strategy

Account Director

Director, Omnichannel Enablement