Electrical Systems Engineer
FORTNA
Field Service Technician
KION Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $33 - $38 per hour
Job Level
JuniorMid-Level
About the role
- Provide service and repair and service and maintenance training for installed Dematic systems and equipment
- Act as the Dematic representative in the Customer's facility and maintain customer goodwill
- Ensure Dematic systems have the greatest availability possible for customer use and that customers are satisfied
- Participate in semi-complex equipment trial runs, investigative tests, repairs, and overhauls
- Train customers on semi-complex products and services
- Perform semi-complex maintenance on tools, test equipment, and maintain documents of all inspections, maintenance, repair work, and failures
- Respond to semi-complex service calls and assess performance of products/equipment based on field support data
- Recommend modifications or improvements and refer complex, unusual problems to others
- Perform semi-complex technical or paraprofessional work and identify and solve non-complex problems
Requirements
- Trade school graduate or two-year Associate’s degree in a mechanical, electrical, or mechanical technician program
- Bachelor's degree in engineering preferred
- Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment
- Some work experience with material handling equipment
- Service experience with Automatic Guided Vehicles (AGV), Automated Storage and Retrieval Systems (AS/RS), or conveyors highly prized
- Willing to travel on short notice and spend more than 80% of the time traveling
- May be continuously away from home for as long as a month
- Must be willing to be available during off hours and travel accordingly
- Willingness to work weekends, holidays, and off shifts
- Must be able to act calmly in stressful situations
- Must be able to write concise, clear, and complete trip reports in the time frame required according to Dematic procedures
- Knowledge of using personal computers for word processing, database functions, and communications
- Understanding personal computer hardware setup and software configuration
- Working experience with troubleshooting Programmable Logistic Controllers (PLC) is required
Benefits
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
- Travel expenses (offer travel expenses)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingelectromechanical equipmentmechanical equipmentProgrammable Logic Controllers (PLC)maintenancerepairtechnical workinvestigative testssemi-complex productsmaterial handling equipment
Soft skills
customer servicecommunicationproblem-solvingcalm under pressurereport writingadaptabilityteamworktime managementattention to detailwillingness to travel
Certifications
Associate’s degree in mechanical programAssociate’s degree in electrical programBachelor's degree in engineering
