Kinly

Account Manager

• Drive revenue by recognizing and realizing opportunities within assigned accounts
• Leverage Kinly products and services with customers and Kinly resources to enhance customer businesses and grow opportunities
• Build messaging to sell Kinly Microsoft and Cisco voice offerings within customer organizations
• Contribute to stakeholder maps and orchestrate account coverage plans
• Develop annual sales account action plans
• Identify customer contract renewals and create renewal plans
• Drive year-over-year profitable revenue growth in assigned accounts
• Meet and exceed monthly and annual revenue goals through account growth strategies
• Collaborate with Marketing on sales programs centered on OEM endorsements
• Conduct business reviews and reporting with major accounts
• Manage relationships with manufacturers, distributors, and resellers
• Track and maintain account activity in Kinly's CRM applications, Vision and Dynamics
• Provide input on pricing, positioning, and strategy within assigned verticals or markets
• Prepare and present proposals to corporate decision makers
• Create interactive components and presentations outlining features, benefits, and unique selling points
• Generate a predetermined level of new business revenue
• Report directly to the VP, Enterprise Sales – North America
• Work closely with various departments to identify, develop, and deploy service offerings and lead strategic engagements with major customers

Strategic Sales Account Manager

Learning and Development

• Lead Organisational Change Management and Training for the SAP S/4HANA Public Cloud workstream within a Professional Services transformation programme
• Own end-to-end adoption for lead-to-cash and project-to-cash processes spanning S/4HANA, Sales Cloud V2 and CPQ
• Coordinate with SuccessFactors and ServiceNow change managers on shared governance, communications, stakeholder mapping, readiness and cutover reporting
• Conduct training needs analysis across Sales, Quoting/CPQ, Professional Services delivery and Finance-facing touchpoints
• Design role-based curricula and learning paths across S/4HANA Public Cloud, Sales Cloud V2 and CPQ
• Develop facilitator guides, QRGs, e-learning, in-app guidance and simulations
• Build and run a Train-the-Trainer programme for super-users and local trainers
• Plan and oversee training logistics, scheduling and environment/UAT readiness
• Track certification, competency completion, training KPIs and adoption KPIs
• Run change impact assessments and readiness diagnostics
• Build and execute stakeholder and communications plans, including sponsor engagement and executive messaging
• Establish a change network/champion model for local adoption
• Manage resistance, adoption risk and reinforcement through go-live and hypercare
• Support benefits realisation reporting

Strategic Sales Account Manager

Change & Training Manager – SAP S/4HANA Public Cloud