Prioritization & Planning: Work with business stakeholders and technical leads to align priorities between business-as-usual activities and strategic technical initiatives.
Team Organization: Facilitate sprint planning, backlog management, and delivery tracking, ensuring the team remains focused and efficient.
Communication & Visibility: Act as the main point of contact between DevOps and other departments, clearly articulating priorities, progress, and challenges.
Delivery Management: Ensure smooth execution of projects, keeping an eye on timelines, risks, and dependencies.
Support Incident Response: Help coordinate communication and escalation during critical incidents (with technical leads owning the resolution).
Promote Best Practices: Champion agile/DevOps ways of working, helping the team continuously improve collaboration and delivery processes.
Leadership Growth: Develop natural leadership skills with the view of progressing into a formal management role.
Requirements
Proven experience in delivery management, project management, or Scrum Master roles within technical environments (DevOps, Infrastructure, or Software Development).
Excellent organization and prioritization skills, able to manage multiple streams of work and balance BAU with technical projects.
Strong communication and stakeholder management skills — able to translate technical updates into clear business language.
Experience with Agile/Scrum/Kanban frameworks and backlog management tools (e.g., Jira, Azure DevOps).
Ability to foster a collaborative environment where engineers can focus on solving complex problems.
Natural leadership potential — proactive, approachable, and able to inspire trust.
Bonus: familiarity with DevOps concepts (CI/CD, cloud infrastructure, monitoring) is helpful, but deep technical expertise is not required.