King's Service Centre

Delivery Manager

King's Service Centre

full-time

Posted on:

Location Type: Hybrid

Location: NewquayUnited Kingdom

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About the role

  • Successfully deliver IT change in line with the King’s change delivery standards.
  • Co-ordinate IT procurement activities in conjunction with Procurement, Supplier Management, and IT Solutions colleagues.
  • Ensure that quality, change control and risk management processes are maintained.
  • Contribute to the creation of benefits realisation plans.
  • Provide advice and guidance to other colleagues as required.
  • Plan, identify, and secure resources to support a successful outcome of work packages of the project.
  • Monitor resource utilisation and expenditure against budget.
  • Produce plan and budget reports to assist in the approval and management of projects as well as briefings and other related project governance communications.
  • Matrix manage staff, contractors and vendors where necessary.
  • Develop high-performing teams by coaching, fostering collaboration, resolving conflicts and developing team skillsets.
  • Act as a servant leader and coach for an Agile team, facilitating team events and processes as well as supporting teams and Agile Release Trains (ART)s in delivering value.
  • Educate the team in Scrum, Built-in-Quality, Kanban and SAFe, ensuring that the agreed Agile processes are followed.
  • Improve flow by removing impediments and foster an environment for high-performing team dynamics, continuous flow and relentless improvement.

Requirements

  • Education to degree standard and/or equivalent qualifications / experience.
  • Recognised Project Management Certification or Agile Delivery certification e,g, Prince2 Practitioner, APMP PMQ, SAFe Certified Scrum Master.
  • Experienced at providing expertise managing delivering value with a diverse team.
  • Significant experience of managing, inspiring, engaging and motivating a team, using interpersonal skills to achieve excellent results.
  • Ability to identify and manage priorities, whilst considering the needs of a diverse range of stakeholders.
  • Excellent presentation skills and the ability to communicate confidently, articulating ideas to both technical and non-technical audiences · Significant experience of working with third parties to deliver IT Solutions.
Benefits
  • Hybrid Working - Minimum of 5 days per month in the office
  • 10% Performance related bonus
  • 30 Days holiday and maximum of 8 public holidays (pro-rata)
  • Sick pay
  • 4 Discretionary Christmas Closure Days
  • Contributory pension scheme
  • Life Assurance cover
  • Service time - 3 Volunteer days per year
  • Free onsite parking & Bike racks
  • Annual leave purchase scheme - up to a maximum of 10 days (subject to national minimum wage requirements)
  • Student Discount (access to Totum, Unidays & Student Beans)
  • CycleScheme
  • TechScheme
  • Opportunities for formal training and professional certification
  • Free access to Linkedin Learning
  • Free access to Future Learn short courses
  • Potential for internal promotion and advancement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AgileScrumKanbanSAFeProject ManagementChange ManagementRisk ManagementBudget ManagementResource ManagementBenefits Realisation
Soft skills
CoachingCollaborationConflict ResolutionTeam DynamicsInterpersonal SkillsPresentation SkillsCommunicationLeadershipMotivationPrioritization
Certifications
Prince2 PractitionerAPMP PMQSAFe Certified Scrum Master