King Insurance Partners

Customer Support

• Support to all users on AMS360 and all ancillary products post-converting to AMS360.
• Be a collaborative force, consistently embodying teamwork, motivation, positive behavior, and a dedication to achieving our collective goals and objectives.
• Collaborate extensively with cross-functional teams across King to ensure quality control and consistency and will work alongside multiple strategic service providers.
• Uphold a sense of urgency and consistently meet deadlines.
• Exhibit outstanding written and verbal communication skills, including the ability to actively listen and proactively solve issues with minimal assistance.
• Showcase excellent time management and prioritization skills.
• Assist in support issues for users once they are live on AMS360.
• Provide advanced training to users as needed.
• Work with Vertafore Support as needed to resolve issues identified.
• Assist in operations/servicing related configuration of AMS360 including download.
• Onboard and Offboard AMS360 users including revising Security as needed.
• All other duties as assigned.

AMS360 Support Specialist

Account Manager

• Manage a book of Commercial Property & Casualty Insurance business.
• Assist to ensure all new and renewal insurance policy tasks are processed accurately and within required timeframes by tracking policy expirations for existing clients.
• Works proactively to ensure appropriate actions are taken to facilitate renewals.
• Provides support to AM, AE or Producer in the new business and renewal business workflows including but not limited to: Client research and gathering complete underwriting information.
• Conducting Loss Run Analysis.
• Preparing complete and accurate submissions including Acord applications and/or supplemental forms; sending out to market and/or performing Online Rating as required.
• Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or King Insurance Partners.
• Review all policies, identifying and notifying AM, AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier.
• Growing client loyalty by building positive relationships and providing high levels of advocacy, world-class service, and professional communication.
• Ability and willingness to continually grow your insurance expertise, management/leadership skills, and followership skills.
• All other duties as assigned.

Commercial Lines Account Manager

• Manage a book of Insurance business
• Regularly interacts with new and existing clients as needed on the most complex accounts
• Use experience, discretion, and independent judgment to conceptualize and implement solutions to meet client needs as to coverage and costs
• Collect and analyze client information
• Assist the Producers for new and existing clients as needed
• Achieve established sales goals through sales, cross-selling, and upselling
• Provide marketing expertise and networking opportunities
• Work collaboratively in a team-oriented, fast-paced environment
• Perform all other duties as assigned

Personal Lines Account Manager

Fully Remote, Monday - Friday
King Risk Partners, LLC is growing and seeking an exceptional individual with proven discipline, drive to advance and commitment to join our team as an AMS360 Support Specialist.
The ideal candidate will be service-focused, team-oriented, self-motivated, resourceful, detail-oriented and enjoy working in a collaborative and fast-paced environment.
This position will work remotely and will report to the Director of Integrations.
At King Risk Partners, LLC, we’re dedicated to providing top-tier insurance solutions to our clients while fostering a positive and collaborative work environment.
As a growing leader in the insurance industry, we’re excited to welcome new team members who share our commitment to excellence.
If you’re enthusiastic about making a meaningful impact in the insurance industry, and if you’re ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC.