Kimberlite Partners LLC

Solutions Engineer

• Lead customer definition sessions, demonstrate NetSuite capabilities through iterative workshops, and translate business challenges into scalable, effective ERP solutions.
• Act as a trusted advisor to guide customers through organizational and process change tied to ERP adoption.
• Communicate complex solution concepts clearly and confidently to both executive and functional audiences.
• Work closely with project managers, consultants, and developers to ensure aligned solution delivery.
• Support Sales and Leadership teams in scoping new opportunities and defining Statements of Work.
• Contribute to continuous improvement of Kimberlite methodologies and solution frameworks.

Principal Solutions Architect

• Specifically, the SSA is accountable for delighting customers by helping them optimally leverage their investment in NetSuite products by identifying and driving closure on NetSuite and related solution work-packets.
• The SSA works with additional named and/or shared resources to uncover new ways to leverage NetSuite that meets or exceeds their expectations.
• Building Resilient Solutions: Hands-on remediation of identified Customer NetSuite enhancements including but not limited to application configuration of fields, forms, roles, permissions, searches, reporting, SuiteFlow and unit testing of scripted solutions and integrations.
• Renewals: Delight Customer to ensure renewal at end of contracted term. Partners with Sales as expiration approaches to showcase historic and planned value.
• Compliance: Ensures all required Subscription Service methodologies and processes are followed in accordance with the standards set forth by Company.
• Promotes: Work closely with Sales to promote license and service expansions, including identification of potential Statement of Work based Projects to increase Customer lifetime value (CLV) of our customers.

Senior Solutions Architect

• Hands-on remediation of identified Customer NetSuite enhancements.
• Partner with Sales as expiration approaches to showcase historic and planned value.
• Ensure all required Subscription Service methodologies and processes are followed.

Principal Solutions Architect

Senior Solutions Architect

Senior Functional NetSuite Consultant – Solutions Architect