General Manager
KidStrong
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Alaska • United States
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Salary
💰 $60,000 per year
About the role
- Understand the center’s key KPIs and financials to make informed and responsible business decisions.
- Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service.
- Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc.
- Daily, Weekly, and Monthly cleaning and maintenance of the center.
- Delegate center tasks amongst the center team to ensure consistent execution.
- Manage center-level employee issues and manage appropriate documentation.
- Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability.
- Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
- Responsible for sales, as well as delegating responsibilities to the center staff team.
- Source and attend local events to increase brand awareness, and drive incremental leads and memberships.
- Foster a coaching culture - see something, say something.
- Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality.
- Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates.
- Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands.
Requirements
- An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old
- Achieve Coach Certification through the HQ Training and Certification team.
- Complete training through LearnUpon as required by the HQ Training and Certification team.
- Comfortable speaking to parents/guardians regarding a variety of topics.
- Prior experience as a pediatric OT/PT is a plus, but not required.
- Previous experience in management is required.
- Practical work experience with Google and Microsoft platforms.
- Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required.
- Intermediate knowledge of physiology, exercise techniques, and body mechanics.
- CPR certified.
Benefits
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Coach Certificationphysiologyexercise techniquesbody mechanicslead managementcurriculum developmentcleaning and maintenanceemployee managementsalescoaching
Soft skills
customer servicerelationship buildingdelegationcommunicationcoaching cultureteam managementtrainingevaluationproblem-solvingleadership
Certifications
CPR certified