Analyst

• - Manage daily workload distribution, ticket prioritisation, and escalation for 1-2 Service Desk Analysts
• - Monitor ticket backlog, SLA compliance, and assign tickets based on complexity and workload
• - Serve as first point of escalation for complex or high-priority issues requiring senior judgment
• - Track and report on service desk performance (ticket volume, SLA compliance, first-contact resolution, CSAT)
• - Provide ongoing training and development for the 1-2 Service Desk Analysts
• - Handle 1st and 2nd line support tickets across all Enterprise IT systems (M365, Okta, Intune, Slack, Notion, ITSM platform)
• - Troubleshoot issues with productivity applications (Microsoft 365, Adobe, Slack, Notion, etc.)
• - Support new joiner onboarding and leaver offboarding workflows
• - Participate in major incident response and post-incident reviews
• - Escalate complex issues to EUC Engineers or Senior Manager when requires a**s well as coordinating** with EUC Engineers on device deployments, configurations, and endpoint issues

Senior Service Desk Analyst

Compliance

• - Provide up-to-date guidance to underwriters to ensure business is written in accordance with Lloyd’s domestic and international licensing arrangements.
• - Provide up-to-date guidance to underwriters and claims staff to ensure adherence to applicable financial and trade sanctions measures imposed by UN resolutions and EU, UK and US sanctions legislation.
• - Decide on a resolution of sanctions related enquiries as presented by underwriters and claims staff in accordance with the Ki Financial Crime Policy and Procedures and under the oversight of the Ki Head of Compliance.
• - Responsible for collating and preparing the monthly Compliance Reports for, and be a member of, the Ki Underwriting Governance Committee.
• - Assist the Head of Compliance in developing and maintaining a strong compliance culture throughout Ki and in line with the Group.
• - Assist the Head of Compliance to maintain adequate systems, controls and policies and policies to meet the regulators requirements.
• - Assist in circulating relevant publications and communications to all appropriate staff, including but notlimited to Lloyd’s bulletins and LMA notices as required.
• - Assist the Head of Compliance in maintaining effective relationships with the PRA, FCA, Lloyd’s and other relevant regulators and third parties.
• - Provide regulatory training to the Group employees, e.g. anti-money laundering, Sanctions.
• - To assist the Head of Compliance in ad-hoc projects as and when required.

Senior Compliance Analyst

Manager

• As Reserving Manager, you will support the Head of Reserving in the delivery of all aspects of quarterly reserving including the quarterly reserving process, internal and experimental reporting and providing relevant inputs from reserving into the IFRS17, Solvency II Technical Provisions and capital parameterisation.
• Our goal is to create a ‘best-in-class’ reserving process utilising innovative techniques, data science and feedback from the wider business to continuously improve this process.
• You will also be responsible for the development of the Reserving Analyst.
• You will support all quarterly reserving activities, holding responsibility for ensuring appropriate methods, assumptions and judgements with clear justifications and audit trails.
• You will provide additional actuarial insight to the business in the form of targeted deep-dive reviews, internal model parameterisation and investigating and applying emerging trends into actuarial work.
• You will also input into the design and evolution of the future state of end-to-end reserving to improve the efficiency and accuracy of all outputs and communications.

Reserving Manager

• - Incident & Request Resolution: Log, triage, and resolve service requests and incidents within SLAs, escalating when needed
• - Colleague Support: Act as the first point of contact, delivering clear, empathetic, and timely guidance to ensure smooth resolution
• - Process Adherence: Follow ITIL‑aligned procedures, maintain accurate ticket records, and contribute to continual service improvement
• - Knowledge Management: Create and update knowledge base articles, FAQs, and guides to support team learning and repeatability
• - Collaboration: Partner with internal teams and external vendors to resolve escalations and ensure a consistent support experience
• - Professional Development: Take ownership of growth through training, certifications, and staying current with emerging technologies

Service Desk Analyst

Engineer

• Design, develop and maintain algorithm related systems to carry out underwriting and portfolio management activities at scale
• Improve the robustness of the Ki algorithm by digitising the governance and control of our underwriting, actuarial and software processes, reducing our time to live
• Design and implement enabling services that makes the Ki algorithm more efficient, flexible and scalable
• Liaise with business stakeholder and product owner to build best algorithm product for customers
• Act as a knowledge hub with deep understanding of relevant Ki’s business and tech stack
• Managing and developing junior members of the team
• Drive improvements in the way we operate as a digital underwriting capability

Senior Algorithm Engineer

• Leading UK GAAP and IFRS tax provisions and disclosures for quarterly group reporting and legal entity statutory accounts
• Managing UK and Bermudian audit relationship
• Leading preparation and submission of UK corporation tax returns for the legal entities and Syndicate 1618, including effective management of tax liabilities, e.g. through appropriate use of tax incentives including R&D tax credits and deferred tax assets including losses
• Calculating the quarterly corporation tax payments on account, when applicable
• Managing UK, Bermudian and US Transfer Pricing documentation, transactional analysis and supervision of transfer pricing accounting
• Leading preparation and submission of international tax information to Lloyd’s
• Managing overseas corporation tax compliance as required
• Managing relationship with Lloyd’s on tax compliance matters
• Working with external advisers and internal partners as required on employment tax issues
• Preparation and submission of UK VAT group return with supervision by Head of Tax and FP&A
• Leading preparation of Pillar 2 tax reporting and compliance files, including Ki component for Fairfax group reporting
• Liaising with Fairfax, Brit and external advisors on Pillar 2 technical matters
• Leading on Tax governance framework
• Working with the business to ensure withholding tax and FATCA/CRS compliance
• Supporting with long term tax strategy, tax projects and business initiatives as required
• Staying abreast of tax developments and providing relevant, succinct updates to senior management

Tax Manager

Security Operations

• Lead development and tuning of SIEM detection rules and alerts
• Develop and tune detection use-cases for AI misuse (suspicious tool calls, anomalous connector usage, token abuse, prompt injection attempts, unusual access patterns)
• Design and implement advanced detection logic and analytics
• Conduct and automate proactive threat hunting activities
• Analyse complex security events and identify advanced threats
• Optimise security monitoring to reduce false positives and improve signal quality
• Build security dashboards and metrics for leadership visibility
• Lead incident response for medium to high severity security incidents
• Lead investigation and response for AI-related incidents (prompt injection, data leakage via AI tooling, compromised connectors, overprivileged tool access), and translate lessons learned into improved monitoring, playbooks, and preventative controls
• Coordinate incident response activities across security and technology teams
• Conduct advanced forensic analysis and root cause investigation
• Drive post-incident reviews and implement improvements
• Maintain and improve incident response playbooks
• Mentor junior analysts on incident response techniques
• Participate in crisis management and business continuity exercises
• Lead threat hunting program and conduct advanced hunting activities
• Analyse threat intelligence and translate to detection and response capabilities
• Research adversary TTPs and attack techniques (MITRE ATT&CK)
• Share threat intelligence with stakeholders and drive proactive improvements
• Monitor threat landscape and assess impact to Ki's environment
• Build threat intelligence capabilities and processes
• Lead vulnerability prioritisation and risk assessment
• Partner with teams on infrastructure and application vulnerability remediation
• Track vulnerability metrics and drive timely remediation
• Coordinate penetration testing and security assessments
• Support risk-based vulnerability management decisions
• Collaborate with Cloud Security engineers on detection and monitoring architecture
• Partner with AppSec on integrating security testing into vulnerability management
• Support SANE, cloud, and infrastructure engineers during complex infrastructure and application incidents
• Lead cross-functional workstreams on security initiatives
• Proactively identify opportunities for collaboration across security functions
• Mentor junior and mid-level security operations analysts Build trust and credibility with engineering teams
• Uphold and advance security operations principles and ways of working
• Contribute to security operations roadmap and strategy Drive security operations process improvements

Senior SecOps Engineer

Security Engineer

• Design and implement security architectures for cloud-based systems, including GCP, Azure, AWS or hybrid environments
• Design secure cloud architectures for AI/LLM workloads and AI-enabled services, including isolation patterns, secure networking, and hardened runtime configurations
• Ensure the reproducibility of security configurations and infrastructure through infrastructure-as-code (IaC), specification driven development(SDD), and automated deployment pipelines
• Automate cloud security processes leveraging agentic AI harnesses.
• Design and implement robust security measures across our cloud platforms
• Be opinionated regarding Ki's current architecture, able to suggest improvements
• Develop and enforce security policies, standards, and guidelines for cloud services
• Ensure cloud environments meet regulatory and compliance requirements such as ISO 27001, SOC 2, SOX ITGC, NIST, GDPR, etc
• Conduct and automate regular security assessments and audits
• Enable cloud security governance (Azure, GCP and AWS) with security monitoring, cloud security posture and vulnerability management
• Monitor cloud environments for security breaches and respond to incidents
• Conduct root cause analysis, create incident reports, and implement remediation strategies
• Triage & prioritise mitigation of vulnerabilities adhering to our remediation policies
• Manage and implement IAM policies, roles, and permissions to enforce the principle of least privilege and zero trust
• Develop solutions for secure authentication and authorisation mechanisms
• Ensure data security and compliance through encryption, data masking, and secure storage practices
• Implement DLP (Data Loss Prevention) and data classification technologies
• Develop automated security controls, processes, and work with Terraform, Kubernetes
• Define secure-by-default automation patterns for AI-enabled systems, including observability and policy-as-code controls
• Integrate security tools and technologies with CI/CD pipelines to enhance DevSecOps practices
• Automate your work by writing code and contributing to infrastructure and security tooling around our platforms in the cloud
• Work closely with development, operations, and product teams to integrate security into the system development lifecycle
• Mentor junior security engineers and provide guidance on cloud security best practices
• Provide guidance and hands-on implementation advice in application security, aligning to industry best practices and frameworks
• Organise regular penetration tests and ad-hoc security assessments
• Develop and optimise technical controls for platform integrations
• Diligently document your work and share knowledge with the engineers
• Help facilitate and manage the Security Champions network across the engineering teams
• Organise regular security training sessions

Senior Cloud Security Engineer

Data Engineer

• Work with both the business teams (finance and actuary initially), data scientists and engineers to design, build, optimise and maintain production grade data pipelines and reporting from an internal Data warehouse solution, based on GCP/Big Query
• Work with finance, actuaries, data scientists and engineers to understand how we can make best use of new internal and external data sources
• Work with our delivery partners at EY/IBM to ensure robustness of Design and engineering of the data model/ MI and reporting which can support our ambitions for growth and scale
• BAU ownership of data models, reporting and integrations/pipelines
• Create frameworks, infrastructure and systems to manage and govern Ki’s data asset
• Produce detailed documentation to allow ongoing BAU support and maintenance of data structures, schema, reporting etc.
• Work with the broader Engineering community to develop our data and MLOps capability infrastructure
• Ensure data quality, governance, and compliance with internal and external standards.
• Monitor and troubleshoot data pipeline issues, ensuring reliability and accuracy.

KI