Senior Revenue Operations Analyst

Khan Academy Türkçe

full-time

Posted on:

Location Type: Hybrid

Location: Mountain View • California • United States

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Salary

💰 $77,600 - $87,300 per year

Job Level

Senior

About the role

  • Oversee the sales to payment process for our district and partnership customers
  • Coordinate with the External Relations Team to create and modify invoices when necessary, ensuring effective and standardized billing for customers
  • Manage and improve effective collection processes with customers by communicating directly with customers regarding any aspect of the billing process
  • Collect the incoming cash data from various sources including the bank accounts, several payment processors and donation portals and record the data into our Accounting system
  • Oversee data alignment process with CRM system (Salesforce) and Accounting System (Intacct) and work closely with External Relations to resolve any discrepancies
  • Resolve issues or inquiries from External Relations Team regarding the billing and payment questions
  • Monitor and resolve any issues from our payment processors
  • Responsible for month-end close activities for incoming cash and accounts receivable by ensuring they are aligned with the bank statements and CRM system
  • Collaborate with other team members to create and update process documentation
  • Assist with financial report preparation regarding incoming cash and receivables.
  • Provide the revenue related financial audit reports in the PBC list
  • As part of a small team, provide backup and support to team members as necessary.
  • Contribute to other projects as needed.

Requirements

  • More than 5 years of experience in managing the nonprofit revenue data.
  • Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
  • A four year degree with more than five years of non-profit operational and revenue experience
  • Working knowledge of Excel functions and an ability to process large data sets in Excel
  • More than three years of working experience in CRM and/or financials systems, such as Salesforce and data entry
  • More than three years of working experience in overseeing the activities of multiple payment processors
  • A roll-up-your-sleeves mindset as part of a small and mighty Finance Team
  • Strong interpersonal and communication skills (both verbal and written)
  • High level of ethics, integrity, transparency, and trustworthiness
  • Strong capability to work remotely and commute to our Mountain View office once a week
  • Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
Benefits
  • Competitive salaries
  • Ample paid time off as needed – Your well-being is a priority
  • 8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost
  • Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
  • Generous parental leave
  • An exceptional team that trusts you and gives you the freedom to do your best
  • The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
  • Opportunities to connect through affinity, ally, and social groups
  • And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data alignmentfinancial report preparationdata entryExcel functionsmonth-end close activitiesrevenue audit reportscollection processesbilling process managementpayment processing oversightnon-profit operational experience
Soft Skills
cross-cultural competencyself-awarenessinclusive perspectivesinterpersonal skillscommunication skillsintegritytransparencytrustworthinessteam collaborationadaptability