Khan Academy Türkçe

Email Marketing Manager

• Focus on high-level strategy, copywriting, and segmentation across various areas.
• Draft compelling fundraising appeals using distinct organizational personas.
• Write and edit all email copy for outreach.
• Refine and train a custom GPT or AI assistant for drafting and copy-editing.
• Develop the email testing and messaging strategy for the critical BTS campaign.
• Collaborate with design team to ensure visual assets align with the strategic narrative.
• Build a comprehensive segmentation testing strategy for June to September.
• Maintain a rigorous testing schedule for emails and document learnings.
• Evaluate the results of the May fundraising campaign to identify insights.
• Collaborate with Senior Community Giving Manager to design a "Test and Learn" campaign for paid donor acquisition.
• Manage email production and campaigns across functions.

Email Marketing Manager – Interim Consultant

Data Analyst

• Produce recurring reporting for senior leadership, including maintaining and updating Monthly Business Review (MBR) slides with company-level KPIs and narrative context.
• Build, own, and continuously improve self-serve dashboards for organizations/teams.
• Respond to reporting requests from Philanthropy, translating questions into clear requirements, pulling the right data, and delivering outputs on schedule.
• Align on metric definitions, reconcile discrepancies, and partner with data/engineering where instrumentation or pipeline issues impact reporting.
• Create lightweight analyses to add context to reporting and communicate findings in plain language.
• Improve reporting workflows by templating, documenting processes, and automating repeatable tasks.

Data Analyst I, Analytics Reporting

Data Scientist

• Own the Streamlit-based KPI reporting platform (requirements, maintenance); define and prioritize technical requirements for country-specific secure data enclaves in partnership with implementation teams.
• Uphold data governance standards and best practices by establishing and enforcing data integrity protocols (e.g., minimum aggregation levels) and guide teams on responsible use of data insights.
• Lead and contribute to special projects that enhance support models, deepen partner enablement, and advance global scalability.
• Serve as the primary liaison between Khan Academy HQ and country teams on analytics planning, reporting guides, analytics training resources, timelines, and deliverables. Ultimately, part of your role is crucial in building long-term data fluency within country teams.
• Foster and facilitate a community of analysts across country teams, creating opportunities for shared learning, peer support, and the spread of best practices.

International Analytics Lead

Marketing

• Own and execute B2B customer lifecycle programs for school district leaders (Superintendents, Instructional leaders, Instructional IT leaders) who are current Khan Academy customers, including onboarding, engagement, renewal, and expansion.
• Develop and manage lifecycle communications (email, newsletters, in-product or campaign touchpoints) that deliver timely, relevant messages to administrators and educators.
• Create and refresh campaign content that highlights product updates, impact stories, customer success, and best practices to drive adoption.
• Partner with Sales and Services to support renewal and expansion efforts through targeted campaigns and enablement materials.
• Track lifecycle performance and engagement metrics, surfacing insights to optimize programs over time.
• Execute top-of-funnel B2B acquisition campaigns in partnership with Product Marketing Managers to drive awareness and generate leads.
• Support integrated product and initiative launches through coordinated email, paid media, event, and webinar campaigns.
• Develop sales and partner enablement assets (one-pagers, toolkits, presentations) that support acquisition and campaign efforts.
• Support marketing execution for key B2B events and conferences, including promotion, coordination, and post-event follow-up.
• Collaborate cross-functionally with Product Marketing, Sales, and Integrated Marketing to ensure consistent messaging and smooth execution.

B2B Customer Lifecycle Marketing Manager, Integrated Marketing

Chief of Staff

• Lead the operating rhythm for the External Relations organization, including planning cycles, leadership meetings, quarterly business reviews, and performance tracking against OKRs and key risks
• Implement and continually improve organizational systems and processes for goal-setting, decision-making, data tracking, and accountability
• Ensure the External Relations team has accurate timely data by working with the analytics team to analyze and surface insights from performance dashboards and guide strategic prioritization; ensure dashboard data fidelity
• Support organizational design, hiring priorities, and onboarding for new External relations team members
• Build cross team culture and engagement, including organizing and facilitating leadership offsites, External Relations all-hands meetings, and internal communications that strengthen cohesion and transparency
• Lead and manage high-impact projects that advance Khan Academy’s growth and revenue goals
• Provide analytical and strategic support to External Relations Leadership in evaluating business performance and new opportunities
• Build revenue and impact models to guide strategic discussions and planning
• Translate ambiguity into structure - define success metrics, clarify ownership, and ensure progress against strategic priorities
• Serve as a trusted thought partner for the Chief External Relations Officer in preparing for board meetings, external engagements, and major presentations
• Act as connective tissue between teams to ensure shared goals are clear, dependencies are managed, and execution is coordinated
• Partner with Analytics to define business rules, success metrics, and performance frameworks that inform decision-making
• Work closely with Product, Content, and Finance teams to align on shared goals, co-develop offerings, and ensure go-to-market plans reflect the needs of learners, teachers, parents and administrators
• Collaborate with the other Strategy & Operations leaders to coordinate on central processes such as: OKR planning, Quarterly Business Reviews and ad hoc projects

Chief of Staff, External Relations

User Researcher

• PWDR Program leadership and enablement: Refine and scale our 'People Who Do Research' program. You will empower designers and product triads to conduct high-quality tactical UXR research (both qual and quant) by providing the playbooks, training, and mentorship necessary to maintain rigorous standards across the team.
• AI strategy and research operations: Design, propose, and manage a research tech stack (including Dovetail) powered by responsible AI. You will implement automated workflows for recruiting, synthesis, and insight distribution, serving as the UXR 'Human-in-the-Loop' authority to ensure AI-generated outputs are grounded, ethical, and accurate.
• Cross-product research, synthesis, and leadership: Act as the Design Leadership Team’s expert on customer and user profiles, end-to-end user journeys, and forward-looking research. You will synthesize insights that span multiple product surface areas to identify 'connective tissue,' strategic gaps, and opportunities that go beyond the scope of individual embedded researchers or designers on product teams.
• Strategic advisory and methodological governance: Serve as a high-level internal consultant, guiding teams on the selection of lean vs. rigorous methodologies. You will lead or co-facilitate complex mixed-method studies when business needs require, providing the foundational frameworks (blueprints, journey maps) that keep teams aligned with the 'big picture.'
• Support the design team with on-site research in schools, providing guidance and ethical scaffolding, and ensuring legal compliance. U.S. based travel up to 20%.

Staff User Experience Researcher – Foundations and Enablement

Program Manager

• Serve as the primary point of contact for operational and implementation questions from country teams
• Resolve ~80% of partner issues and clarifications without escalation
• Run regular operational check-ins with priority country teams
• Identify risks early and escalate only strategic, compliance, or resourcing tradeoffs
• Develop deep fluency in Khan Academy products and translate product changes into clear, actionable guidance for country teams
• Support grassroots and government-level launches with practical implementation counsel
• Maintain a feedback loop to Product on field implications and recurring friction points
• Support onboarding and accelerator processes for new countries
• Provide guidance on adapting implementation models to local system constraints
• Support pilot design and early-stage implementation stabilization for new country teams
• Support design and execution of global convenings, learning communities, and knowledge-sharing initiatives
• Contribute to professional learning tracks (e.g., KhanXchange) aligned to partner needs
• Ensure country teams are informed of roadmap changes and prepared for transitions
• Work closely with Product, Engineering, Data, Legal, and Marketing teams to unblock country needs
• Ensure dependencies are tracked and moved forward
• Maintain clarity on what is operational vs. strategic vs. product ownership
• Protect senior leadership capacity by filtering and synthesizing issues before escalation

Senior Program Manager, International Enablement

• Produce recurring reporting for senior leadership, including maintaining and updating Monthly Business Review (MBR) slides with company-level KPIs and narrative context (what changed, why it matters, and what to watch next).
• Build, own, and continuously improve self-serve dashboards for organizations/teams (e.g., Philanthropy and cross-functional leaders), ensuring metrics are clearly defined, quality checked for data issues, well-documented, and trusted.
• Respond to reporting requests from Philanthropy (including funder reporting), translating questions into clear requirements, pulling the right data, and delivering outputs on schedule.
• Align on metric definitions, reconcile discrepancies, and partner with data/engineering where instrumentation or pipeline issues impact reporting.
• Create lightweight analyses to add context to reporting (segmentation, comparisons over time, funnel summaries), and communicate findings in plain language.
• Improve reporting workflows by templating, documenting processes, and automating repeatable tasks, while shifting toward building AI-powered, self-serve access via AI agents that can respond to stakeholder questions in real time.