Keywords Studios

Business Development Rep

• Line management of a team of Business Development Managers: distribution of portfolio of clients, task assignment, performance tracking and feedback
• Assisting with the recruitment of new BDMs
• Assisting BDMs in the creation and maintenance of action plans for their client base
• Ensuring that BDMs create and maintain Blue Sheets as required for Large Deals
• Ensuring that BDMs maintain Salesforce as required
• Monitoring BDM activity to ensure that pipeline is constantly fed with new leads/opportunities
• Assisting BDMs in the closing of their deals as and when required
• Primary interfaces are the Managing Director for Media and Entertainment + Audio Dev, heads of studios and Client Partners
• Responsible for managing own portfolio of accounts and generating new revenue
• Develop and execute sales development strategies for these prospective clients.
• Work with the M&E team to qualify leads and manage opportunities throughout their lifecycle.
• Provide customer support, managing client expectations in collaboration with the M&E team.
• Attend qualified trade conferences and provide on stand support where the company is exhibiting.
• Follow the company’s chosen sales methodology and produce all related reports.
• Support the delivery studio in account management where required, managing the relationship with the client, and participating customer review meetings.

Head of Business Development, Media & Entertainment

Sales Development Rep

• Helping to build and define strategies for generating net new qualified sales leads.
• Working with the sales & marketing teams to qualify existing leads from events, webinars, and other marketing activity
• Develop one-to-many lead nurture campaigns to engage a broad set of customers and get them to take an action leading to adoption of Keywords Player Engagement Services including Helpshift

Sales Development Representative

3D Artist

• Create high-quality environment art
• Build, iterate, and optimises environments that support gameplay, narrative, and artistic direction.
• Collaborate closely with art direction, level design, and tech art to build performant and visually impressive worlds
• Good understanding of modular and kit based approaches to environment art
• Troubleshoots issues related to performance, consistency, or technical constraints across platforms.
• Contributes to visual benchmarks and helps establish best practices for environment art workflows.
• Has a good understanding of textures and materials and how to optimally create and apply them across an environment

Environment Artist

QA Engineer

• Participating in scheduled game tests using your own personal hardware (PC, console, mobile device, VR headset, etc.) and internet connection from the comfort of your home.
• Stress-testing multiplayer servers and online features.
• Evaluating games for user experience (UX), gameplay feel, and balance.
• Identifying and clearly reporting bugs, glitches, and other technical issues.
• Providing detailed, constructive feedback through surveys and written reports.

Community Game Tester – Paid, On-Call

DevOps Engineer

• Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes.
• Own Helpshift production services and ensure complete monitoring coverage, troubleshoot and fix production issues.
• Build a seamless zero-downtime process to upgrade our core infrastructure (ScyllaDB, Elasticsearch, Kafka, MongoDB, Redis)Move us to a region with no downtime. Build a cloud infrastructure that’ll be easy to move to a different cloud service provider.
• Collaborate with development and operations teams to integrate security practices into the software development lifecycle.
• Conduct regular security assessments, vulnerability scans, and penetration testing to identify and mitigate security risks.
• Develop and maintain infrastructure as code (IaC) templates for provisioning and configuring cloud resources securely.
• Monitor and respond to production incidents, including investigation, containment, and remediation activities.
• Stay up-to-date with the latest security threats, vulnerabilities, and best practices, and make recommendations for continuous improvement.
• You will play a pivotal role in ensuring the security, scalability, and reliability of our infrastructure and applications.
• You will collaborate closely with cross-functional teams to implement security best practices throughout the development lifecycle, automate security processes, and enhance our overall DevSecOps capabilities.
• Mentor Junior Team members

DevOps Engineer I

Recruitment

• - Manage end-to-end recruitment for Player Engagement roles, including sourcing, screening, interviewing, and onboarding.
• - Utilize various sourcing channels to attract qualified candidates for player support operations.
• - Ensure a positive candidate experience throughout the recruitment process.
• - Prepare and maintain basic recruitment reports and dashboards for tracking progress and metrics.
• - Coordinate with internal teams to ensure timely and efficient hiring processes.

Head of Business Development, Media & Entertainment

Sales Development Representative

Environment Artist

Community Game Tester – Paid, On-Call

DevOps Engineer I

Talent Acquisition Associate – Player Engagement