Keywords Studios

Business Development Manager

Keywords Studios

full-time

Posted on:

Location Type: Remote

Location: Spain

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About the role

  • Act as a day-to-day contact for assigned clients, ensuring timely support and a positive experience
  • Coordinate and schedule client meetings, check-ins, and follow-ups
  • Collect and summarize client performance data, feedback, and usage trends
  • Track client inquiries and collaborate with internal teams (Implementation, Production, Sales, Marketing, Engineering) to resolve issues efficiently
  • Help maintain strong client relationships through consistent communication
  • Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities
  • Support renewal processes with relevant data and documentation
  • Identify clients suitable for testimonials or case studies in collaboration with marketing
  • Assist onboarding and implementation teams to ensure smooth client transitions
  • Support identifying growth opportunities within existing accounts
  • Gather and share client feedback to improve products and services
  • Contribute to internal documentation and reporting for continuous improvement

Requirements

  • Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus).
  • 3+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment.
  • Familiarity with CRM software (e.g., Salesforce, HubSpot).
  • Highly organized with strong attention to detail and follow-through.
  • Experience with project management is a plus.
  • Ability to build networks and develop relationships across different markets.
  • Exceptional verbal and written communication and presentation skills.
  • Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations.
  • Strong sense of accountability and dependability, with the ability to work both independently and as part of a team.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementaccount managementbusiness developmentdata analysisclient performance trackingclient onboardingrenewal processesdocumentationreporting
Soft Skills
communicationorganizationattention to detailrelationship buildingproblem-solvingaccountabilitydependabilityteamworkpresentation skills
Certifications
Bachelor’s degreeMBA