Manager, Solutions Engineering
Grafana Labs
CloudGrafanaOpen Source
Principal Solutions Architect
Keyfactor
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
LinuxSQLUnix
About the role
- Lead cross-functional teams in designing and delivering tailored solutions to meet customer requirements.
- Contribute to and enforce best practices for solution architecture and implementation.
- Develop technical documentation, whitepapers, and case studies.
- Represent the company at industry events and conferences.
- Collaborate with executive leadership to align technical initiatives with business goals.
- Provide thought leadership on emerging technologies and trends.
- Mentor and develop junior Solutions Architects.
- Drive continuous improvement of technical processes and methodologies.
- Act as a liaison between customers and internal teams.
- Ensure customer satisfaction through effective solution delivery and support.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or relevant field preferred; or equivalent experience.
- Specialized knowledge in a technical, MSP, or software consulting capacity.
- Mastery of industry trends, company strategy, and future direction.
- Proficient understanding of core networking and infrastructure fundamentals.
- Proficient with Active Directory Certificate Services & Active Directory Federation Services.
- Proficient in Unix/Linux.
- Proficient in scripting development using various Microsoft tools (SQL, PowerShell, etc.).
- Proficient in Public-Key Infrastructure (PKI), digital certificates, and cryptography.
- Proficient in business application suites such as Microsoft 365.
- Ability to innovate at a high level, lead large-scale projects, and mentor senior team members.
- Applicants must hold US citizenship or US permanent resident status.
- Travel requirements: <25%.
Benefits
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings – followed by group gatherings.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
solution architecturetechnical documentationnetworking fundamentalsinfrastructure fundamentalsActive Directory Certificate ServicesActive Directory Federation ServicesUnixLinuxscripting developmentPublic-Key Infrastructure
Soft skills
leadershipmentoringcollaborationcustomer satisfactioncontinuous improvementthought leadershipinnovationcommunication
