Manager, Solutions Engineering
Grafana Labs
CloudGrafanaOpen Source
Solutions Engineer
Coastal Community Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $146,230 - $195,217 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudETLGoogle Cloud PlatformRuby on RailsSQL
About the role
- Lead fintech partner technical scoping, including discovery sessions, funds-flow design, sandbox setup, UAT, and go-live coordination
- Help maintain partner-facing APIs, authentication, and webhook flows, ensuring clear documentation (OpenAPI/Swagger, Postman collections) for developer usability
- Translate partner business requirements into detailed solution designs and PRDs, working with Coastal Product and Compliance to align with contractual obligations
- Coordinate with processors, networks, and third-party vendors on certifications, file specs, and program modifications
- Define and validate funds flows, settlements, GL postings, and reconciliations, enabling accurate financial reporting and operational efficiency
- Collaborate with engineering on schema design, data mapping, and ETL pipelines to support reporting, reconciliation, and analytics
- Support due diligence and technical risk reviews during the fintech partner evaluation process
- Represent Coastal at partner meetings, articulating technical and compliance capabilities in clear terms
- Provide technical consultation on new BaaS product features, shaping the roadmap based on partner demand and market trends
Requirements
- Strong knowledge of API design and integration (REST, webhooks, authentication methods like OAuth2/JWT)
- Familiarity with payment systems and banking rails such as ACH, wires, RTP, FedNow, and card issuing/processing
- Solid understanding of regulatory and compliance requirements (KYC/AML, BSA/OFAC, PCI-DSS, data security)
- Experience with cloud infrastructure and DevOps practices (AWS/Azure/GCP, CI/CD pipelines, monitoring, logging)
- Excellent communication skills to translate technical concepts for non-technical stakeholders and fintech partners
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field (or equivalent practical experience)
- 5+ years of technical experience in fintech, payments, banking technology, or SaaS/API integration
- Prior experience at a sponsor bank, card issuer, processor, or BaaS provider strongly preferred
- Proven track record in partner/enterprise technical integration projects, including discovery, UAT, and go-live
- Hands-on experience with SQL, data mapping, and financial reconciliation workflows is a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API designAPI integrationRESTwebhooksOAuth2JWTSQLdata mappingETL pipelinesfinancial reconciliation
Soft skills
communication skillstechnical consultationcollaborationproblem-solvingstakeholder management
