Consumer Analyst
KeyBank
Senior Technology Analyst – Home Equity
KeyBank
full-time
Posted on:
Location Type: Office
Location: Brooklyn • New York, Ohio • 🇺🇸 United States
Visit company websiteSalary
💰 $68,000 - $82,000 per year
Job Level
Senior
About the role
- Leading into the Launch of Home Equity in 2025 and 2026, the Home Equity Senior Technology Analyst will play a key role in preparation for a successful Home Equity launch by: overseeing configuration and customization of Home Equity in an existing loan origination system which meets business requirements and end user needs
- partnering with software vendor in visualizing, planning, constructing and delivery of Home Equity origination workflow
- determine and recommend Home Equity setups best practices: standard Workflow, Task Based, or Hybrid build Home Equity workflow and integrate with existing loan origination system
- establish relationships and regularly meet with process owner and business partners with gathering and translating requirements for Home Equity workflow and operational needs
- knowledge share, guide, collaborate and work alongside with home lending system administrators
- foster an atmosphere of openness and inclusiveness across teams by building cooperative relationships across the organization to achieve business objectives
- Post launch in 2026, the Home Equity Senior Technology Analyst will regularly: provide ongoing Home Equity system support after post-rollout
- oversee and implement Home Equity system upgrades and enhancements
- document Home Equity requirements, procedures and best practices
- continue establishing new and maintaining existing relationships with process owner, vendor and third-party partners
- continue knowledge share, guide, collaborate and work with home lending system administrators with cross training of Home Equity and first mortgage Loan Origination
- adhere to established policies, procedures, risk mitigation and operating controls
- end user support addressing Home Equity system and loan-level issues as reported by Home Equity end users
Requirements
- Understanding of basic object-oriented UAT Test Scripts
- Expert knowledge of the application, its front-end composition, its features and capabilities and its planned future state.
- Demonstrated experience testing complex systems with a focus on the users’ perspective.
- Experience in day-to-day operations of quality assurance techniques and can collaborate with other functional teams to review and elaborate on functional requirements, design test scenarios, and specify test data.
- Direct experience or working knowledge of Home Equity lending systems, guidelines, and processes is strongly preferred.
- Capability to work effectively in group/team settings with strong collaboration skills.
- Ability to work independently with minimal supervision.
- Accountability for tasks and actions.
- Proficient written and verbal communication skills.
- Familiarity with Agile methodologies.
- Proficiency in MS Word, Excel, and PowerPoint.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
object-oriented programmingUAT Test Scriptsquality assurance techniquestest scenariostest dataHome Equity lending systemsHome Equity workflowloan origination systemsystem upgradessystem support
Soft skills
collaborationindependenceaccountabilitycommunicationrelationship buildingknowledge sharingguidanceteamworkopennessinclusiveness