Senior Project Manager, Change Management
KeyBank
full-time
Posted on:
Location Type: Hybrid
Location: Cleveland • Colorado • New York • United States
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Salary
💰 $80,000 - $150,000 per year
Job Level
About the role
- Leads large and complex, high-priority projects and/or supports critical programs which usually impact multiple Lines of Business (LOB) and/or functional areas.
- Takes projects from original concept through final implementation using standard Project Management, Change Management and Risk Management methodologies and concepts.
- Sets and manages expectations for diverse project stakeholders through planning activities and maintains transparency via communication & reporting channels.
- Establishes and maintains a strong collaborative trusted advisor relationship.
- Responsible for supporting the implementation of sustainable change management practices and creating and managing a communication strategy across Banking Group Portfolio Management (BGPM).
- Develops and/or leads change management planning, design and implementation, including communications and training.
Requirements
- Bachelor’s degree or equivalent work experience
- Minimum 5 years of experience in business analysis, process improvement, or related roles within financial services (required).
- Minimum 5 years of experience in project leadership experience, including managing cross-functional teams and enterprise-level initiatives.
- Experience in commercial lending processes and portfolio management is a plus.
- Strong analytical skills to identify areas for improvement and to analyze data to measure the impact of improvement initiatives.
- Ability to work as part of multi-functional teams.
- Excellent presentation and communication skills, with the ability to collaboratively influence and challenge.
- Advanced level computer skills & knowledge in typical business software including Microsoft, Excel, PowerPoint, Outlook, Projects
- Proficiency in process mapping and project management tools, such as Visio, Miro, and JIRA.
Benefits
- Incentive compensation which may include production, commission, and/or discretionary incentives.
- Employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementchange managementrisk managementbusiness analysisprocess improvementcommercial lending processesportfolio managementdata analysisprocess mapping
Soft Skills
analytical skillscollaborative influencecommunication skillspresentation skillsrelationship managementexpectation managementtransparency in communication
Certifications
Bachelor's degree