Kevel

Senior Director, Business Strategy

Kevel

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $175,000 - $235,000 per year

Job Level

Senior

About the role

  • Own end-to-end customer strategy for Kevel’s most critical US based customers and partners, accountable for long-term value creation, relationship health, and strategic alignment beyond individual sales cycles.
  • Work with the broader Business Strategy team to define and operationalize customer-specific strategies and partner with Sales, Customer Success, Solutions, and Professional Services in aligning around a unified account vision and execution plan.
  • Execute the strategic direction for Professional Services engagement across key accounts, including packaging, positioning, delivery models, and margin-conscious deployment in support of customer outcomes.
  • Serve as the executive point of accountability for complex, multi-threaded customer relationships, including escalations, renewals risk, and long-term expansion opportunities.

Requirements

  • 5+ years in retail media, ad tech, or related strategy roles.
  • Ideal candidate has experience inside a retailer or commerce media business.
  • Demonstrated success in driving growth and retention for large, complex accounts.
  • Proven ability to influence senior customer stakeholders.
  • Strong cross-functional collaboration skills and ability to align multiple teams toward a shared customer vision.
  • Experience being a strategic advisor to enterprise customers and familiarity with complex API-driven ad tech ecosystems.
Benefits
  • Fully Remote Team: We are a 100% remote work environment with employees located around the world.
  • Flexible Working Hours: We understand our employees have their own lives, responsibilities and working preferences.
  • Comprehensive Health Benefits - Kevel provides 100% employer paid medical benefits for our employees and their children, plus comprehensive, affordable coverage for all other dependents.
  • Savings opportunity for the Future: Kevel offers retirement savings plans with employer contributions so employees can save toward future financial objectives.
  • Unlimited personal time off - and we mean it!
  • Paid Holidays + a Kevel Holiday Break (from 12/24 - 1/1 every year!)
  • Kevelfest: Our annual corporate retreat!
  • Home Office Stipend: You’ll receive a new windows or mac machine (your choice) + a $500 home office allowance.
  • Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families.
  • Free press benefits : Kevel believes all employees should have access to legitimate news sources. You’ll receive a $300 annual allowance to subscribe to the news source of your choice.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer strategystrategic alignmentProfessional Services engagementdelivery modelsgrowth and retentioninfluencing stakeholdersstrategic advisorAPI-driven ad tech
Soft Skills
relationship managementcross-functional collaborationexecutive accountabilityproblem-solvingcommunication