Director, Customer Strategy – Skin Health
Kenvue
full-time
Posted on:
Location Type: Hybrid
Location: Summit • Illinois • Minnesota • United States
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Salary
💰 $190,825 - $269,400 per year
Job Level
About the role
- The Director of Customer Strategy develops customer-specific and channel activation plans based on category operating plans and customer priorities
- Ensuring consistent execution of 5P and category management fundamentals across brands and omnichannel retail
- This role leads joint and annual business planning with strategic retailers, representing Kenvue’s interests to drive both in-store and online category growth
- The Director provides marketplace insights for integrated business planning
- Shapes financial targets and resource allocations for customer negotiations
- Influences marketing strategies with retailer and competitive insights
- Responsible for leading a team, coaching talent, managing special projects, and communicating actionable data insights
Requirements
- A minimum of a Bachelor’s degree (minimum, four years)
- A minimum of 8 years’ experience in Consumer Sales with strong knowledge of consumer products industry, including brand strategies, competitive products, and channels
- A minimum of 5 years of people management experience
- Experience with financial business models, budgets, or P&L management
- Experience with analytics, digital, and application of customer and consumer insights within a sales organization
- Up to 25% of travel required
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
financial business modelsbudgetsP&L managementanalyticscustomer insightsconsumer insightscategory managementbusiness planningchannel activationmarketplace insights
Soft Skills
leadershipcoachingcommunicationinfluencingteam managementproject managementstrategic thinkingnegotiationdata analysisrelationship building
Certifications
Bachelor's degree