Manage all technical aspects of the sales process including product demonstration, proof of concept, customer on-boarding, and feature requests
Respond to RFIs, RFPs, and RFQs
Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
Attend trade shows, conferences, and meetups
Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers, with fluctuations by territory and quarter

Requirements

5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
Must be located on the U.S. East Coast
Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
Strong verbal and written communication skills
Experience managing Cisco/Juniper routers and your own Linux servers
Strong understanding of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP, SNMP) and their use for infrastructure design and operations
Programming proficiency in a scripting language
Understanding of DDoS attacks and basic mitigation methods

Benefits

100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
Paid family & medical leave
Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
401(k) retirement account
Home office reimbursement
Stock options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Cisco routersJuniper routersLinux serversnetwork protocolsapplication protocolsDNSBGPNetflowTCP/IPHTTP

Soft Skills

communication skillscustomer requirements analysiscollaborationcustomer success managementtechnical conversation