Key Account Manager – Defense
Kennametal
full-time
Posted on:
Location Type: Remote
Location: Pennsylvania • United States
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About the role
- Builds solid customer relationships with strategic large accounts typically involving complex global customers and multi-national enterprises.
- Creates demand for the organization’s products and services by raising the Kennametal profile with customers.
- Leads regular status and strategy meetings with the customer’s senior management team to align products/services with customer needs.
- Addresses customer action items and concerns within timely manner.
- Develop strategy, sales plans, budgets to achieve sales goals with Key Accounts.
- Identifies new sales opportunities for growth within assigned accounts.
- Gathers key customer input for new product development and communicates to product management team.
- Supports new product development programs through identification of field trial sites and actively solicits key account customer feedback to support product launch and value proposition development.
- Partners with regional segment team members who gather business intelligence and business trends to set strategy and create demand for organizations products & services.
- Supports enterprise selling and global account initiatives and manage contacts and price harmonization.
- Utilizes customer relationship management (CRM) tools to document and manage customer activity.
- Completes required sales training modules (CRM, large account management, etc.)
Requirements
- Bachelor of Industrial Engineering, Mechanical Engineering, Materials Engineering, or related field preferred
- 8-10 Years in related industries or materials
- 2-4 years of sales experience preferred
- Previous military or law enforcement experience
- Able to achieve secret level US DoD clearance
- Knowledge of connected industries or solutions including specialty markets (armor plating, body armor, vehicle protection systems)
- Ability to create demand through insight, influencing, planning & organizing
- Self-starter and self-sufficient requiring little supervision for decision making, account planning and advancing sales discussions
- Excellent interpersonal skills including active listening and building trusting relationships.
- Excellent business sense and decision-making skills leveraging data and strategic thinking.
- Completion of structured selling courses / training program preferred
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales planningbudgetingcustomer relationship managementproduct developmentbusiness intelligencedata analysisstrategic thinkingaccount managementfield trial managementsales training
Soft Skills
interpersonal skillsactive listeningrelationship buildinginfluencingplanningorganizingself-starterdecision makingstrategic thinkingcommunication
Certifications
Bachelor of Industrial EngineeringBachelor of Mechanical EngineeringBachelor of Materials Engineeringstructured selling courses