Kenect

Product Manager

• Take guidance from product leadership as to product direction and focus areas.
• Maintain and prioritize the product backlog, ensuring it is well-groomed.
• Collaborate closely with the development teams and senior product leaders to plan and coordinate sprints.
• Work with cross-functional groups to ensure cohesive product development and smooth product releases.
• Serve as the voice of the customer throughout the product development process.
• Champion the development of data and analytics capabilities on the platform.
• Oversee the platform’s integration with external systems and APIs.
• Enhance the system’s administrative features to meet the needs of enterprise clients.
• Continuously improve data processes and quality across the platform.
• Communicate product updates, vision, and progress to stakeholders at all levels.

Associate Product Manager

Customer Success Manager

• Own the customer's renewal, usage, and adoption of Kenect product features.
• Identify, strategize and execute account expansions, feature upsells and cross-sales
• Promote maximum value of the product, identify new opportunities to ensure growth attainment
• Develop a comprehensive understanding of common business challenges faced by customers along with their common objectives.
• Deliver group and individual user informational and training sessions about Kenect features, industry benchmarking and best practices
• Monitor usage, proactively contact clients upon low usage and deliver effective solutions to improve product adoption.
• Run, build and maintain regular cadence calls and Executive Business Reviews with key stakeholders
• Evaluate and prioritize customer issues and inquiries to better serve the customers and drive effective resolutions.

Enterprise CSM

Revenue Operations

• Build, maintain, and optimize dashboards and reports in Power BI
• Design and manage data models that support executive and operational reporting
• Work with ETL processes to move, clean, and transform data from multiple sources
• Write SQL queries (joins, schemas, relationships) to pull and validate data
• Use Python to connect with APIs and automate recurring data pulls or processes
• Partner with Sales and Marketing leadership to analyze funnel performance, conversion rates, and pipeline health
• Translate complex data into clear, actionable insights and present findings to stakeholders
• Ensure accuracy and consistency of revenue reporting across systems
• Collaborate with RevOps teammates to improve data structures and governance
• Provide support for Salesforce reporting and analysis, with an understanding of objects, fields, and relationships
• Document reporting processes and share best practices across the team
• Prepare clear, visually compelling PowerPoint presentations that summarize data insights and recommendations for executive audiences

Revenue Operations Analyst

Marketing Operations

• Act as the primary system administrator and subject matter expert for HubSpot.
• Build, optimize, and maintain marketing automation workflows and nurture campaigns.
• Create, test, and launch email campaigns, landing pages, and forms.
• Develop and maintain lead scoring models to support sales and marketing alignment.
• Ensure HubSpot integrations with Salesforce and other platforms function correctly.
• Troubleshoot automation errors, data sync issues, and campaign execution problems.
• Monitor campaign performance and recommend optimizations for higher conversion.
• Maintain data quality in HubSpot by managing duplicates, enrichment, and standardization.
• Build dashboards and reports to measure campaign effectiveness and marketing ROI.
• Analyze funnel performance and share insights to guide marketing and sales strategies.
• Document workflows, campaign architecture, and processes for team adoption.
• Train and support internal teams on HubSpot best practices and new features.
• Collaborate with demand generation and product marketing teams on campaign launches.
• Stay current on HubSpot product updates and marketing automation trends.
• Support sales automation by building and maintaining Outreach sequences.

Associate Product Manager

Enterprise CSM

Revenue Operations Analyst

Marketing Automation Specialist