Ken Garff Automotive Group

Customer Support

• Answer inbound customer calls promptly and professionally.
• Determine the customer’s concerns and schedule the necessary appointment.
• Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
• Document and update customer records.
• Establish and maintain great customer relationships.
• Be a team player and uphold Ken Garff’s standards of professionalism and integrity.

Inbound Customer Service Representative