Accounts Receivable Representative
Staples Promotional Products
AR Specialist
Kelvin Group
full-time
Posted on:
Location Type: Hybrid
Location: Wilmington • Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- - Monitor accounts receivable and identify overdue accounts in accordance with company policy
- - Maintain a record of contacts and attempted contacts with delinquent accounts
- - Successfully resolve customer queries regarding billing, statements, and payments. Able to escalate queries effectively
- - Achieve or exceed cash collection targets on monthly or quarterly basis.
- - Assemble reporting and provide thoughtful analysis of AR aging, collection activity schedule, cash collection forecast, and cash balance reporting
- - Assist with preparation of monthly AR reserves, credit memos, write-offs, etc.
- - Assist with credit checks and other statutory requirements for onboarding new customers
- - Assist with billing project and service-related calls
Requirements
- - Bachelor's degree in Finance, Accounting or Business Administration
- - 3+ years prior collections experience is preferred with familiarity of various collection techniques, standard practices and procedures related to billing and collections
- - Proficiency using Microsoft Excel and Microsoft Office Suite or related software as well as other accounting software programs.
- - Ability to interact professionally with customers, demonstrating a natural customer service orientation and highly competent negotiation skills
- - High degree of accuracy and attention to detail
- - Ability to work independently and in a fast-paced environment
Benefits
- - Eligible for healthcare benefits on Day 1 of employment:
- - Medical, dental, vision, and prescription drug coverage
- - Health Reimbursement Arrangement (shared cost deductible)
- - Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
- - Health Savings Account (HSA)
- - Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
- - Accident Hospital Indemnity
- - Company-paid Short and Long-term Disability Insurance
- - Pet Insurance
- - Employer matched 401(k) saving plan (with Roth option)
- - Weekly paycheck
- - Generous paid holiday schedule (11 days per year)
- - Paid time off (vacation + sick time)
- - Learning & Development programs
- - Employee Referral Bonus Program
- - Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivablebillingcollectionscredit checksAR aging analysiscash collection forecastingcredit memoswrite-offscollection techniquesstandard practices
Soft skills
customer service orientationnegotiation skillsattention to detailindependenceprofessional interactionanalytical thinkingproblem-solvingcommunication skillstime managementadaptability
Certifications
Bachelor's degree in FinanceBachelor's degree in AccountingBachelor's degree in Business Administration