Keller Executive Search International

Director of Operations – Multi-site

Keller Executive Search International

full-time

Posted on:

Location Type: Hybrid

Location: Lafayette • Louisiana • North Carolina • United States

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Salary

💰 $140,000 - $180,000 per year

Job Level

Lead

About the role

  • Hold studio leadership teams accountable to the platform's core performance metrics: trailing 90-day pipeline, backlog, and projected 3-month Net Service Revenue (NSR)
  • Enforce $0 booking variance through accurate, timely data entry across CRM (HubSpot) and internal systems
  • Attend and audit studio sales and production meetings to ensure meeting formats and data capture standards are met
  • Conduct bi-weekly one-on-ones with Studio Leadership and Studio Integrators
  • Monitor studio financial performance and adherence to approved annual budgets
  • Ensure quarterly Professional Development Plans (PDPs) are completed on time for all required team members
  • Drive annual budget submissions by the January 10th platform deadline
  • Serve as a two-way conduit between studio leaders and back-office leadership — gathering field insights and communicating platform expectations
  • Educate and support studio teams on the proper use of platform technology, systems, and people processes
  • Build trust with studio leaders while holding firm to platform standards and expectations

Requirements

  • Bachelor's degree
  • Multi-site operational leadership experience — you've managed across locations or divisions, not just a single team
  • Strong financial fluency: pipeline, backlog, forecasting, and budget management
  • CRM/systems experience and comfort holding others accountable to data standards
  • Executive-level communication and organizational skills
  • Preferred: Experience in a PE-backed or multi-unit platform environment
  • Preferred: Background in professional services (architecture, consulting, AEC, engineering, staffing, or similar)
  • Preferred: Experience working with founder-led or entrepreneurially-driven teams
Benefits
  • Base Salary: $140,000 – $180,000 (commensurate with experience)
  • Bonus: performance bonus tied to metric attainment, booking variance, and budget adherence
  • Benefits: 401(k), healthcare, competitive PTO and paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial fluencypipeline managementbacklog managementforecastingbudget managementdata entrydata standards
Soft Skills
leadershipcommunicationorganizational skillstrust buildingaccountability
Certifications
Bachelor's degree