Keeper Security, Inc.

Manager, Public Sector Account Management – SLED, FED

Keeper Security, Inc.

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Tech Stack

Cyber Security

About the role

  • Lead, manage and motivate a team of SLED & FED Account Managers focused on actioning renewals, expansions and upsells and driving revenue growth
  • Drive revenue retention via a highly efficient, scalable customer renewal engine
  • Generate incremental bookings within existing accounts from subscription expansion and upsell of add-on portfolio products
  • Help directly manage Tier 1, high priority client relationships
  • Collaborate with Customer Support to ensure accurate and complete on-boarding of new clients and lanes
  • Partner with Sales to develop strategies and team goals to improve product penetration rates and expand Keeper’s footprint within existing customer portfolio
  • Proactively monitor assigned client health through quantitative and qualitative means
  • Own the optimization of contracts and other documents supporting renewals
  • Scale, recruit and mentor a team of SLED & FED focused, sales driven account managers, ensuring the right structure, talent and processes are in place for success
  • Develop and implement sales strategies to meet and exceed monthly and quarterly sales targets
  • Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity
  • Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategize for success
  • Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimize sales conversations and outcomes
  • Analyze sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting
  • Collaborate closely with the marketing team to ensure alignment on lead generation, campaigns, and messaging
  • Continuously refine and optimize sales processes and tools to improve efficiency and effectiveness
  • Maintain a deep understanding of Keeper’s product offerings, customer needs, and market dynamics
  • Stay up to date with the latest trends, policy changes and new opportunities in the SLED sector that could impact sales growth
  • Collaborate with senior leadership to provide input on product, pricing and go-to-market strategies tailored to the SLED vertical
  • Drive a high-energy, positive sales culture that motivates the team to perform at their best
  • Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

  • 3+ years of experience as a SLED & Federal focused Sales Manager, with a proven track record of meeting or exceeding sales targets and managing a high-performing sales team
  • 3+ years previous work experience in the SaaS industry with PAM, IAM, Cybersecurity industry experience required
  • Proven ability to develop and execute strategic sales plans and implement SLED/FED sales best practices at scale
  • Strong knowledge of SaaS sales processes, expansions, renewals and CRM systems, Salesforce experience preferred
  • Ability to construct, present and execute territory-level sales strategies
  • Exceptional leadership, communication, and interpersonal skills, with the ability to inspire, mentor and develop a team
  • Data-driven mindset with experience analyzing sales metrics to drive decision-making
  • Ability to adapt in a fast-paced, ever-changing market environment
  • Strong problem-solving skills, with the ability to handle challenges and find creative solutions
  • Ability to travel up to 20% of the time
  • Bachelor's degree in Business, Marketing, or a related field
Benefits
  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401k (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS salessales strategiessales metrics analysiscontract optimizationCRM systemsterritory-level sales strategiessubscription expansionupsellingrenewalsdata-driven decision making
Soft Skills
leadershipcommunicationinterpersonal skillsmentoringproblem-solvingadaptabilityteam motivationcoachingstrategic supportperformance management