Keeper Security, Inc.

Director of Network Operations

Keeper Security, Inc.

full-time

Posted on:

Location: California • 🇺🇸 United States

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Job Level

Lead

Tech Stack

AWSCloudCyber Security

About the role

  • Lead the design, implementation, and management of Keeper Security’s global network infrastructure
  • Ensure high availability, optimal performance, and airtight security across all network systems and services
  • Establish KPIs, performance metrics, and SLAs for network operations, ensuring consistent compliance
  • Lead the Network Operations Center (NOC) to monitor, troubleshoot, and optimize performance across multiple locations and cloud environments
  • Manage incident response, root cause analysis, and preventive measures for all network-related issues
  • Ensure that network operations align with regulatory and compliance frameworks, including GDPR, HIPAA, SOC 2, ISO 27001, and FedRAMP
  • Partner with internal and external auditors during security audits and assessments to maintain compliance
  • Collaborate with the Director of Security Operations to maximize SOC/NOC efficiency through a shared model approach
  • Proactively leverage GenAI solutions to enhance NOC capabilities and use AI as a force multiplier for network operations
  • Drive continuous improvement initiatives, including automation, orchestration, and AI-driven monitoring
  • Evaluate emerging technologies and vendors for potential adoption within Keeper’s enterprise network

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or related field (Master’s preferred)
  • 10+ years of experience in network or technical operations, with at least 5 years in a leadership role
  • Proven success managing enterprise-scale, mission-critical networks
  • Deep knowledge of network operations principles and practices
  • Expertise in AWS cloud networking and hybrid architectures
  • Strong understanding of network security best practices and compliance requirements
  • Exceptional problem-solving skills and ability to make critical decisions under pressure
  • Excellent communication and collaboration skills with cross-functional stakeholders (Cyber Policy, Privacy, Compliance, IT, DevOps, Engineering)
  • Due to involvement in GovCloud, applicants must be a U.S. Person
  • Preferred: Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, CISSP, or equivalent
  • Preferred: Experience working in the cybersecurity industry and/or government environments
  • Preferred: Ability to balance strategic vision with hands-on execution