Network Operations

• Lead the design, implementation, and management of Keeper Security’s global network infrastructure
• Ensure high availability, optimal performance, and airtight security across all network systems and services
• Establish KPIs, performance metrics, and SLAs for network operations, ensuring consistent compliance
• Lead the Network Operations Center (NOC) to monitor, troubleshoot, and optimize performance across multiple locations and cloud environments
• Manage incident response, root cause analysis, and preventive measures for all network-related issues
• Ensure that network operations align with regulatory and compliance frameworks, including GDPR, HIPAA, SOC 2, ISO 27001, and FedRAMP
• Partner with internal and external auditors during security audits and assessments to maintain compliance
• Collaborate with the Director of Security Operations to maximize SOC/NOC efficiency through a shared model approach
• Proactively leverage GenAI solutions to enhance NOC capabilities and use AI as a force multiplier for network operations
• Drive continuous improvement initiatives, including automation, orchestration, and AI-driven monitoring
• Evaluate emerging technologies and vendors for potential adoption within Keeper’s enterprise network

Director of Network Operations

Network Operations Manager

NOC Engineer

Junior Network Operations Engineer

Program Manager – Network Operations

Task Order Project Manager – Network Operations