Keebler Health

Director

• Own the end-to-end implementation lifecycle for newly signed customers, from contract signature through go-live and handoff to account management.
• Translate commercial agreements, clinical requirements, and data realities into clear implementation plans and executable workflows.
• Lead and coordinate engineers, data teams, and clinical stakeholders to design and build customer-specific implementations.
• Serve as the primary implementation lead and decision-maker for customers, establishing credibility with provider and payer operational, technical, and clinical leaders.
• Define and own implementation outcomes by setting clear success criteria, timelines, and milestones aligned with business and customer goals.
• Make tradeoff decisions across scope, sequencing, and technical approach to ensure timely delivery without sacrificing quality or safety.
• Develop and refine repeatable implementation patterns, tooling, and best practices to improve speed, quality, and scalability over time.
• Identify implementation risks early and proactively resolve blockers across product, engineering, clinical, and commercial teams.
• Partner closely with Sales, Product, Engineering, and Clinical leadership to continuously improve how Keebler Health delivers value to customers.

Director of Implementation

Product Manager

• Lead the product discovery, definition, and positioning for a core product line with direct business impact, working closely with the CEO and cross-functional teams.
• Own product outcomes by setting clear, measurable goals that align with Keebler Health’s strategic priorities and mission to drive value-based care.
• Collaborate with design, engineering, clinical, and AI research teams to create innovative solutions, ensuring the product experience meets clinical and business needs.
• Conduct deep user research with customers to identify key pain points, uncover opportunities, and validate concepts.
• Champion product discovery techniques to ensure each feature of this new product line is built to solve the right problems in the most effective way.
• Define and prioritize features based on a clear understanding of business goals, customer needs, and technical feasibility.
• Drive continuous product improvement by analyzing user feedback, market trends, and product performance data to inform future iterations.