Sales Engineer
KDDI America, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Livonia • Missouri • United States
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About the role
- Regularly contact / visit new and existing customers to discuss their needs/issues and to explain how KDDI America solve them.
- Create strategies to solve customer’s needs/issues based on the experience of System Integration, Network Integration or Project manager.
- Have meetings with our business partner like an application vendor, network/server vendor, security vendor to find out the best solution for customers.
- Prepare solutions and presentations to emphasize product or service features based on an analysis of the customer’s needs/issues.
- Give presentation and demonstration regarding our products or services to our customers directly to get our customer’s to be understood our values.
- Negotiate prices, terms of sales and/or service agreements.
- Prepare sales documents to complete contract.
- Coordinate projects for implementing application system / network infrastructure working with internal engineering team and external business partners.
- Keep implementation schedule working with internal engineering team and external business partners.
- Troubleshoot regarding our customer’s system working with internal engineering team and external business partners.
- Maintain good relationships with customers and our business partners.
- Maintain customer records, using automated systems.
- Have a meeting with a supervisor in a timely manner to report daily sales activities.
- Make research and investigation with colleagues to find new markets and new customers.
- Collaboration skills with colleagues, business partners and our customers.
- Strong will to improve your skills, try new challenges and contribute to expanding customer’s business.
Requirements
- Work experience for System Integration or Project Manager.
- Ability to
- Handle IT related solutions.
- Communicate directly/positively with customers.
- Find out customers’ business issues and create solutions.
- Work in a team-oriented.
- Office Suite Software (Word, Excel, PowerPoint).
- Network (Router, Server, Security, Could etc.) or Programming (C, Java, R, Python etc.).
- Project Manager Experience: Communicating all stakeholders directly to complete projects.
- Marketing Experience: Creating marketing strategies.
Benefits
- Medical, Dental and Vision Coverage
- Basic Life Insurance and AD&D
- Short-Term and Long-Term Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
- Tuition Reimbursement Program
- Gym Reimbursement Program
- Employee Assistance Program (EAP)
- Wellbeing Solutions Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
System IntegrationNetwork IntegrationProject ManagementIT SolutionsNetworkingRouterServerSecurityCloudProgramming
Soft Skills
CommunicationCollaborationCustomer Relationship ManagementProblem SolvingNegotiationPresentation SkillsTeamworkResearchAdaptabilityCustomer Focus