KC Overseas

Regional Officer – Kenya

KC Overseas

full-time

Posted on:

Location Type: Remote

Location: Kenya

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About the role

  • Oversee the end-to-end student lifecycle—from application processing to final conversion—across all channel partner offices in the assigned region.
  • Drive and achieve region-specific student conversion targets.
  • Build and maintain strong, long-term relationships with channel partners.
  • Negotiate commercial and operational terms, ensuring mutual alignment and sustainable growth.
  • Provide comprehensive onboarding and ongoing training to partner teams.
  • Maintain active engagement with partners through regular communication, reviews, and field visits.
  • Identify and onboard new channel partners to expand regional reach and student volumes.
  • Gain complete understanding of KC Overseas’ business model, systems, and SOPs.
  • Ensure all partner offices strictly adhere to defined processes, documentation standards, and ethical practices.
  • Act as the escalation point for resolving partner-level operational or quality issues.
  • Guide and train agents to improve the quality and volume of student applications.
  • Conduct regular knowledge-sharing and process-training sessions for partner teams.
  • Liaise with Subject Matter Experts (SMEs) across Business Units to ensure partners are equipped with up-to-date country, university, and process knowledge.
  • Work closely with Head Office teams to:
  • Identify region-specific challenges and support requirements
  • Ensure timely operational, academic, and marketing support to partners
  • Act as the voice of the region in HO discussions and planning.
  • Plan and execute regional marketing initiatives in collaboration with the HO marketing team.
  • Provide on-ground support for events, seminars, fairs, and partner-led marketing activities.
  • Customize marketing strategies to align with regional market dynamics and partner needs.
  • Travel extensively across the assigned region, covering key cities and towns, to ensure business growth, partner engagement, and operational consistency.

Requirements

  • Bachelor’s degree in a relevant field (e.g., Business) is preferred.
  • Total experience of 4–7 years, with a minimum of 2+ years in the International Education sector.
  • Strong ability to collaborate with a diverse set of stakeholders.
  • Ability to quickly learn and apply domain knowledge.
  • Fluency in English, with strong verbal and written communication skills.
  • Problem-solver, capable of navigating complex situations to deliver positive outcomes for students and partners.
Benefits
  • Work-Life Balance – We value productivity and well-being equally.
  • Global Exposure – International travel and exposure to diverse markets
  • Unmatched Growth – Thrive in a rapidly expanding industry to reach your potential
  • Recognition & Rewards – A culture that values and rewards hard work
  • Continuous Learning – Upskilling and development opportunities at every step
  • Supportive Culture – Work in an encouraging, trust-driven environment
  • Stability & Security – A long-term career with a leading industry player
  • Competitive Compensation – Because great work deserves great rewards
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
student lifecycle managementapplication processingconversion targetsonboardingtrainingnegotiationmarketing strategiesprocess documentationquality improvementknowledge sharing
Soft Skills
relationship buildingcommunicationcollaborationproblem-solvingstakeholder engagementadaptabilityleadershiptrainingnegotiationstrategic planning
Certifications
Bachelor's degree