KC Overseas

Manager

• Oversee the end-to-end student lifecycle—from application processing to final conversion—across all channel partner offices in the assigned region.
• Drive and achieve region-specific student conversion targets.
• Build and maintain strong, long-term relationships with channel partners.
• Negotiate commercial and operational terms, ensuring mutual alignment and sustainable growth.
• Provide comprehensive onboarding and ongoing training to partner teams.
• Maintain active engagement with partners through regular communication, reviews, and field visits.
• Identify and onboard new channel partners to expand regional reach and student volumes.
• Gain complete understanding of KC Overseas’ business model, systems, and SOPs.
• Ensure all partner offices strictly adhere to defined processes, documentation standards, and ethical practices.
• Act as the escalation point for resolving partner-level operational or quality issues.
• Guide and train agents to improve the quality and volume of student applications.
• Conduct regular knowledge-sharing and process-training sessions for partner teams.
• Liaise with Subject Matter Experts (SMEs) across Business Units to ensure partners are equipped with up-to-date country, university, and process knowledge.
• Work closely with Head Office teams to:
• Identify region-specific challenges and support requirements
• Ensure timely operational, academic, and marketing support to partners
• Act as the voice of the region in HO discussions and planning.
• Plan and execute regional marketing initiatives in collaboration with the HO marketing team.
• Provide on-ground support for events, seminars, fairs, and partner-led marketing activities.
• Customize marketing strategies to align with regional market dynamics and partner needs.
• Travel extensively across the assigned region, covering key cities and towns, to ensure business growth, partner engagement, and operational consistency.

Regional Officer/Manager

Regional Officer – Kenya

• Oversee the end-to-end student lifecycle—from application processing to final conversion—across all channel partner offices in the assigned region.
• Drive and achieve region-specific student conversion targets.
• Build and maintain strong, long-term relationships with channel partners.
• Negotiate commercial and operational terms, ensuring mutual alignment and sustainable growth.
• Provide comprehensive onboarding and ongoing training to partner teams.
• Maintain active engagement with partners through regular communication, reviews, and field visits.
• Identify and onboard new channel partners to expand regional reach and student volumes.
• Gain complete understanding of KC Overseas’ business model, systems, and SOPs.
• Ensure all partner offices strictly adhere to defined processes, documentation standards, and ethical practices.
• Act as the escalation point for resolving partner-level operational or quality issues.
• Guide and train agents to improve the quality and volume of student applications.
• Conduct regular knowledge-sharing and process-training sessions for partner teams.
• Liaise with Subject Matter Experts (SMEs) across Business Units to ensure partners are equipped with up-to-date country, university, and process knowledge.
• Work closely with Head Office teams to identify region-specific challenges and support requirements.
• Ensure timely operational, academic, and marketing support to partners.
• Act as the voice of the region in HO discussions and planning.
• Plan and execute regional marketing initiatives in collaboration with the HO marketing team.
• Provide on-ground support for events, seminars, fairs, and partner-led marketing activities.
• Customize marketing strategies to align with regional market dynamics and partner needs.
• Travel extensively across the assigned region, covering key cities and towns, to ensure business growth, partner engagement, and operational consistency.