Robotic Program Director
KBS - Kellermeyer Bergensons Services, LLC
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $160,000 per year
Job Level
About the role
- Take full responsibility for the performance and outcomes of robotic cleaning solutions after deployment, ensuring sustained operational success.
- Reinforce and uphold the expected behaviors and standards established during deployment, maintaining consistency across all sites.
- Analyze operational data to identify performance trends, recurring issues, and areas for improvement, using insights to guide program enhancements.
- Lead targeted initiatives to reduce robotic downtime, improve reliability, and optimize cleaning efficiency.
- Manage and develop a team aligned by region, fostering collaboration, accountability, and high performance in support of robotic cleaning programs.
- Work closely with Operations to identify and address program gaps, assess impacts, and implement retraining as needed to ensure continuous improvement.
- Partner with Strategic Account Managers (SAMs) to support accounts where robots are deployed, ensuring client satisfaction and program success.
Requirements
- 10+ years of experience in robotics program management, operations, or process improvement, with a focus on post-deployment performance and team leadership.
- Proven experience assuming full ownership of robotic performance after deployment, including ongoing monitoring and optimization of results.
- Demonstrated ability to reinforce and uphold expected operational behaviors and standards set during deployment, ensuring consistency and compliance across multiple sites.
- Extensive background in analyzing operational data, identifying trends, diagnosing issues, and implementing corrective actions to improve robotic cleaning outcomes.
- Track record of driving initiatives to reduce robotic downtime, enhance reliability, and maximize equipment utilization.
- Experience leading and developing regionally aligned teams, fostering collaboration, accountability, and high performance.
- Strong history of working with Operations teams to identify program gaps, assess impacts, and coordinate retraining efforts for continuous improvement.
- Proven ability to partner with Strategic Account Managers (SAMs) to support accounts where robots are deployed, ensuring client satisfaction and program success.
- Experience with post-deployment performance analysis, including the use of KPIs and metrics to measure success and guide program enhancements.
- Background in developing and implementing retraining programs based on operational feedback and performance data.
- Ability to communicate complex operational findings and recommendations to cross-functional teams and senior leadership.
- Experience managing multiple projects and priorities in a fast-paced, dynamic environment.
- Strong organizational, problem-solving, and decision-making skills, with a focus on continuous improvement and operational excellence.
Benefits
- Medical
- Dental
- Vision
- Prescription drugs
- Paid Time Off
- Paid Holidays
- Sick Time
- Life Insurance
- Short Term Disability – Employer paid
- Long Term Disability
- Supplemental Health Insurance (E.G., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
robotics program managementoperational data analysisperformance monitoringprocess improvementKPI analysisperformance optimizationretraining program developmentequipment utilizationrobotic cleaning solutionsdowntime reduction
Soft Skills
team leadershipcollaborationaccountabilitycommunicationproblem-solvingdecision-makingorganizational skillscross-functional teamworkclient satisfaction focuscontinuous improvement