KBS - Kellermeyer Bergensons Services, LLC

Manager

• Responsible for the oversight, performance management, and compliance of vendor partners across assigned customer programs
• Ensure consistent, high-quality service delivery, disciplined operational execution, and full alignment with KBS standards
• Drive and continuously improve the commercial, operational, and performance outcomes of KBS Vendor Partners
• Enforce vendor accountability through the EAAP framework (Escalations, Attendance, Audits, Projects)
• Support the Vendor Partner (EPV) program
• Analyze performance trends and implement process improvements
• Conduct one-on-one meetings to drive accountability and results

Regional Vendor Manager

Client Services Representative

• Oversees a portion of a client account or various client accounts.
• Follows all functional policies, and ensures compliance to all standard operating procedures.
• Meets expectations, all work/tasks, and ensures that progress toward goals/objectives is made.
• Supports and executes the calendar of events from preseason preparations through postseason shutdown for landscape and snow.
• Manages customer issues as they arise during day-to-day operations.
• Support and balance vendor sourcing to unify and increase profitability.
• Works in various customer portals, 3rd party systems, and KBS proprietary technology.
• Helps identify procedural issues and trends and sharing examples of best practices with leadership.
• Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing a specific, current risk of substantial harm to health and safety of self and others.
• Performs other related duties as required and assigned.

Regional Vendor Manager

Exterior Account Coordinator – Vendor Management, Client Support