Kawartha Dairy Ltd

Manager

• Seamlessly carry on business acting in the capacity of Store Manager during times when the manager is on an extended absence
• Ensure that your team delivers the outstanding Kawartha Dairy experience
• Provide the highest level of customer service
• Scoop ice cream, make milkshakes and assist customers with their purchases
• Lead by example through educating customers about products
• Deliver feedback and coaching on a regular basis
• Respond to customer complaints and resolve issues promptly
• Meet sales targets and achieve profitability by controlling costs
• Oversee day-to-day operations and delegate effectively
• Collaborate with the Store Manager to develop store specific strategies
• Assist the store manager to maintain and improve procedures and personnel practices
• Follow procedures to maintain inventory levels and rotation
• Analyze inventory variances and improve practices
• Establish and maintain work schedules
• Hire, schedule and train all staff in exceptional customer service
• Develop and supervise staff to achieve high levels of performance
• Maintain a positive team working environment
• Ensure safe and sanitary conditions for staff and customers

Assistant Retail Store Manager