Kaufland e-commerce

Business Development Rep

• You review the current workflow processes in our operational customer service and analyze them using real use cases
• You compare target (desired) and actual states using concrete case examples to support our development efforts
• You take on project and process documentation of technical procedures and prepare content in a structured, audience-appropriate way
• You perform technical review of internal bug reports, classify them, forward them to our tech colleagues as appropriate, and monitor their resolution
• You create presentations for strategic meetings, internal alignments and recurring departmental meetings
• You support the creation and formulation of our OKRs
• You work closely with many other departments, such as Tech & Product, Marketplace Support, Logistics, Finance and Legal

Junior Business Development Support – Customer Service

Backend Engineer

• We are looking for an Engineering Manager to lead one of our platform teams.
• This team plays a critical role in shaping and optimizing our internal platforms, focusing on Identity & Access Management (IAM), mailing services, and our backend architecture.
• As an Engineering Manager, you will lead a highly skilled team that defines the technical foundation of our company.
• You are not afraid to get your hands dirty by actively contributing to development efforts with a focus on using backend technologies such as Golang and PHP (among others)
• You are responsible for advancing your team members’ skills and careers and inspiring them through purpose
• You develop, monitor and own the relevant KPIs for your teams (cost, SLAs, SLIs, etc.)
• You contribute to our guidelines, policies and standards to improve how we work.

Engineering Manager – Backend Infrastructure

Engineering Manager

• Software development and team leadership
• Supporting engineers/managers across up to five product teams
• Responsibility for product delivery with regard to time, budget, and quality
• Participation in strategic initiatives
• Encouraging and inspiring engineers

Head of Engineering – Order & Buy Area

• You contribute significantly to making our online marketplace more customer-friendly and efficient through new projects, processes and the introduction of tools. The focus is on automation, particularly using AI tools.
• You evaluate company-wide developments and new tech features for their relevance to customer service, ensure the implementation of customer service requirements in development when necessary, and oversee the operationalization within the customer service team.
• You analyze the current state of existing processes, using available customer inquiries among other sources, and identify optimization potential through data and process analyses.
• Based on these insights, you derive appropriate measures, present them and take full responsibility for their implementation. You always keep economic considerations in mind.
• You work closely with many other departments, such as Tech & Product, Marketplace Support, Logistics, Finance and Legal.

Junior Business Developer, Project Manager, Customer Service

Compliance

• You will coordinate closely with the Legal department regarding our compliance checks and take responsibility for communicating with our merchants
• You will be responsible for reviewing implemented compliance controls and carefully documenting the results
• You will act as a key interface between our business partners and our Legal department
• You will support the development of processes and best practices for compliance monitoring

B2B Customer Service Compliance Associate – fixed-term

• You are passionate about software development, but you enjoy building the right teams, removing roadblocks, creating alignment, and driving transparency just as much.
• You lead and support our engineers and engineering managers across up to five product teams in a you-build-it-you-run-it environment.
• You spend part of your time contributing hands-on to stay close to the technology.
• You help our engineers grow personally and professionally by advancing their skills and inspiring them with purpose.
• You ensure we leverage (new) technologies to build products customers love and that deliver measurable business value.
• You take responsibility for product delivery while balancing time, budget, and quality.
• You contribute to cross-team strategic initiatives such as raising the engineering bar, improving guidelines, and defining how we work as an organization.

Head of Engineering, Order & Buy area

• Developing cutting-edge technology and designing scalable, robust backend solutions for our Kaufland marketplaces is part of your daily work.
• You take ownership of end-to-end feature development — from design and implementation to testing, deployment, and production monitoring.
• You collaborate closely with stakeholders and other engineers, communicating effectively to achieve shared objectives.
• You contribute to the evolution of our development processes and methodologies, exploring new tools and technologies to improve our engineering practices.
• You write clean, maintainable, high-performance code while following best practices.
• In pair-programming sessions, you mentor and guide junior engineers, fostering a culture of learning and growth.

Backend Engineer – PHP, Golang

• Build and empower high-performing engineering teams
• Lead and support engineers in a you-build-it-you-run-it environment
• Contribute hands-on while managing team roles
• Ensure leveraging of technologies for product delivery
• Contribute to cross-team strategic initiatives

Public Relations

• Im Bereich Communication Management planst und gestaltest du mit uns die B2B-Kommunikation für unsere Online-Marktplätze und stimmst relevanten Content über alle B2B-Kanäle miteinander ab
• Du arbeitest marktplatzrelevante Themen für unsere Außenkommunikation auf und lieferst damit eine wichtige Informationsquelle für Interessierte Händler
• Du beantwortest Presseanfragen, entwickelst eigenständig Pressetexte und setzt Veröffentlichungen um, in enger Zusammenarbeit mit anderen Abteilungen, wie z. B. der Kaufland Unternehmenskommunikation
• Du erstellst und optimierst überzeugende Promotexte aller Art für unseren Markenauftritt und stellst sicher, dass unsere Online-Marktplätze immer in der bestmöglichen Weise präsentiert werden
• Du bist verantwortlich für externe Veröffentlichungen und unterstützt unsere B2B Social Media-Kanäle sowie unseren Business Blog mit relevanten Inhalten, um unsere Reichweite stetig zu steigern
• Du verfasst und versendest Newsletter an externe Stakeholder
• Du bist kontaktfreudig und hast Spaß daran, Händler-Interviews zu führen und Umfragen zu erstellen

Communications and PR Manager

• Lead one of our platform teams, focusing on Identity & Access Management (IAM), mailing services, and backend architecture
• Provide guidelines and best practices for high-quality backend development
• Maintain and evolve our shop monolith to modern standards
• Develop tooling and boilerplate code for backend services
• Ensure stability and adaptability of mailing services
• Offer project-based IAM solutions for product teams
• Contribute to development efforts with backend technologies such as Golang and PHP
• Advance team members’ skills and careers, ensuring continuous engineering excellence